Orbit

I've heard stories about separating front bumpers on the RX350, but has anyone had a problem with the rear bumper?

Initially about a quarter-inch gap on left rear that I noticed. Never hit anything. Took it to the dealer, who sent me to their body shop. They said they've never seen anything like it. Took off and re-installed the bumper and it looked better, but not in original condition. And now it's starting to separate again.

Anyone seen anything like this?

RXSF

that is weird. the rear bumpers did have an issue but it wasnt with that area. only the corners of the bumpers by the wheel well popped off.

Mdkellys

Mine is separating a little as well.

Orbit

I'm afraid that I'll be caught up between the repair shop and the body shop. The body shop person at one point suggested that I go back to the repair shop and try to get it repaired under warranty. Can't the body shop (with the same name as the dealer and the repair shop) authorize warranty repairs?

Orbit

Update: took my car in for 20k service, pointed out the separating bumper to the advisor. Turns out there is a TSB about this issue, and they will replace the bumper. It'll take 2-3 days, I'm told. I have an appointment for next week, and will let you know how it goes.

Strengthens my faith in Lexus' quality focus.

timlrx11

Let's hope that they will do a good job for you.

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2011 RX350 AWD NAV

RXSF

they will replace the whole bumper? interesting...usually they just change the clips

Orbit

Final update on this issue. Took 4 days for them to do it. They replaced the rear bumper, and it now looks like a champ.

If you have the same problem, the TSB is 1-sb-0039-10.

By the way, I had an HS hybrid for a loaner. Nice car, but a little cramped for my tastes.

sweetboy02

Good to hear your car is back to normal. I had the same feeling when I got into an accident and had to replace the gate and the rear bumper.