RX - 3rd Gen (2010-2015) Discussion topics related to the 2010 - 2015 RX350 and RX450H models

2010 RX 350 Radio / Bluetooth Upgrade

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Old 04-12-17 | 06:12 PM
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ashneale
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From: Victoria
Default 2010 RX 350 Radio / Bluetooth Upgrade

Hi Members (this is my first post).

I just bought a 2010 RX 350. I find that the bluetooth in the radio system is terrible. I've reset the radio and my iPhone (latest IP6 and software) but still having problems. I've called Lexus and they've effectively said "too bad". The car installers I've spoken to aren't sure if it can be upgraded.

Does anyone have any experience with this problem or advice on how I can upgrade the bluetooth system?
Old 04-12-17 | 11:47 PM
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salimshah
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can you please explain what is terrible?

Connection, audio quality etc.

Have you tried to pair with another device.

Salim
Old 04-17-17 | 06:54 PM
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ashneale
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Hi Salim,

The problem I'm getting is when receiving calls. Basically phone car system will ring but when I answer it, the audio/mic won't work through the car kit so I have to either work off the speaker phone (which I don't do) or hang up and call them back as outbound calling seems to work fine.

I've tried 2 iPhones, but not anything else.
Old 04-18-17 | 02:56 PM
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Originally Posted by ashneale
Hi Salim,

The problem I'm getting is when receiving calls. Basically phone car system will ring but when I answer it, the audio/mic won't work through the car kit so I have to either work off the speaker phone (which I don't do) or hang up and call them back as outbound calling seems to work fine.

I've tried 2 iPhones, but not anything else.
I think I had a similar issue after upgrading my iPhone 5s to iOS 10 (paired with 2015 RX350). I was able to fix the issue by enabling the following in iPhone:

Settings -> Phone -> Announce Calls -> Select 'Headphones & Car'

BTW, this setting is new in iOS 10.
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