RX - 3rd Gen (2010-2015) Discussion topics related to the 2010 - 2015 RX350 and RX450H models

$200 for a 10K service?

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Old 01-02-18, 07:19 PM
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bmaez
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Default $200 for a 10K service?

Brought my wife's RX in for a 10K service and was charged over 200. It's a 2015 and I was told that it's normally complimentary but because it exceeded 18 months they could no longer comp the service. Anyone ever heard of this? I tweeted Lexus to find out if this is accurate.

If it's true don't let your service expire
Old 01-03-18, 06:24 AM
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Clutchless
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I would telephone Lexus corporate and complain. Not sure a tweet is the best way to get their attention.
Old 01-03-18, 08:27 AM
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phlorida
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The 10K service on my 2015 RX was just done recently and I wasn't charged anything. ~34 months.
Old 01-03-18, 09:52 AM
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Inspiredd1
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i would reach out to headoffice and politely express your discontent. You'll probably get something out of it.
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