RX - 3rd Gen (2010-2015) Discussion topics related to the 2010 - 2015 RX350 and RX450H models

"Audio Off", Joystick dead, no music :-(

Thread Tools
 
Search this Thread
 
Old 10-08-19, 03:10 PM
  #1  
AWaterbug
Rookie
Thread Starter
 
AWaterbug's Avatar
 
Join Date: Feb 2015
Location: CA
Posts: 27
Received 4 Likes on 4 Posts
Default "Audio Off", Joystick dead, no music :-(

2011 RX450h. Last week my audio system stopped turning on. The screen says "Audio Off," and there is no mouse pointer on the screen. Furthermore, the "joystick" (or do we call it a mouse?) is limp, just as if the car were powered off.

Is this likely to be a fuse? or something worse?
Old 10-08-19, 08:01 PM
  #2  
Mikes94GS3
Pit Crew
 
Mikes94GS3's Avatar
 
Join Date: Feb 2006
Location: OR
Posts: 128
Received 13 Likes on 11 Posts
Default

I’d definitely check all of the fuses that relate to the audio system. Something isn’t getting power and checking fuses is free. Looks like there are multiple audio fuses in different locations. Could be blown or possibly corroded? This link may be helpful http://www.lexomans.com/manguide-741.html
Old 10-13-19, 09:21 AM
  #3  
AWaterbug
Rookie
Thread Starter
 
AWaterbug's Avatar
 
Join Date: Feb 2015
Location: CA
Posts: 27
Received 4 Likes on 4 Posts
Default

I've checked the fuses #15: AMP1 (audio system), #17: AMP2 (audio system), and #24: RAD NO 1 (audio system) in the engine compartment, and I've checked #4: RADIO NO. 1 (audio system, power outlet) in the Driver's Side Instrument Panel.

All look normal, and I can't find any other fuse descriptions that seem to match the audio system, nor any other failed systems that correlate with the audio system.

Any other suggestions before I take it into the dealer for a pricey diagnosis?
Old 10-13-19, 09:28 AM
  #4  
salimshah
Moderator
 
salimshah's Avatar
 
Join Date: Apr 2001
Location: Austin, TX
Posts: 15,473
Received 1,046 Likes on 944 Posts
Default

Often times with electronics, when there is no logical explanation, it is worth pulling the plug ... in this case disconnect the battery for about 20 mins. You may loose some presets but that is the down side to a potential full recovery.

Salim
Old 10-13-19, 09:46 AM
  #5  
AWaterbug
Rookie
Thread Starter
 
AWaterbug's Avatar
 
Join Date: Feb 2015
Location: CA
Posts: 27
Received 4 Likes on 4 Posts
Default

. . . and #21: RAD NO. 3 (Meters and gauges . . . audio system).

Just for fun I removed and inspected every mini-blade fuse in the engine compartment, and then swapped each of the 5 fuses listed above with another known-working fuse of the same amperage, and there's no change.

So it's probably not a fuse, unless I missed on that's related to the audio system.
Old 10-13-19, 09:48 AM
  #6  
AWaterbug
Rookie
Thread Starter
 
AWaterbug's Avatar
 
Join Date: Feb 2015
Location: CA
Posts: 27
Received 4 Likes on 4 Posts
Default

Originally Posted by salimshah
Often times with electronics, when there is no logical explanation, it is worth pulling the plug ... in this case disconnect the battery for about 20 mins. You may loose some presets but that is the down side to a potential full recovery.
Thanks for the suggestion; I may try that, if I can find the battery .

But in the midst of pulling all the fuses in the engine compartment, I did perform some sort of reset, because when I turned the car back on, the display said, "Loading system . . . Do not turn off" for about 30 seconds, with a progress bar, and then I back to where I was yesterday, e.g. dead joystick, and no audio.

But I may try disconnecting the battery for 20 minutes if I can figure out how. I think it's in the trunk, underneath all of my junk.
Old 10-13-19, 06:49 PM
  #7  
Mikes94GS3
Pit Crew
 
Mikes94GS3's Avatar
 
Join Date: Feb 2006
Location: OR
Posts: 128
Received 13 Likes on 11 Posts
Default

Battery is under the hood behind the driver side headlight!
Old 10-15-19, 10:09 AM
  #8  
salimshah
Moderator
 
salimshah's Avatar
 
Join Date: Apr 2001
Location: Austin, TX
Posts: 15,473
Received 1,046 Likes on 944 Posts
Default

Just in case you have the Hybrid, then the battery is in the rear hatch.

Salim
Old 12-18-23, 04:03 PM
  #9  
AWaterbug
Rookie
Thread Starter
 
AWaterbug's Avatar
 
Join Date: Feb 2015
Location: CA
Posts: 27
Received 4 Likes on 4 Posts
Default

Sorry I never followed up on this, but the culprit was . . . rats.





$3,200 total damage, but covered by GEICO with a $1,000 deductible.

I gotta keep my car a lot cleaner!!!!
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
luism24
IS - 2nd Gen (2006-2013)
0
06-18-17 08:26 PM
mike171333
LS - 4th Gen (2007-2017)
1
01-12-13 10:30 AM
ladyrocket
ES - 6th Gen (2013-2018)
20
01-07-13 08:15 PM
browerjs
RX - 3rd Gen (2010-2015)
3
06-12-11 01:16 PM



Quick Reply: "Audio Off", Joystick dead, no music :-(



All times are GMT -7. The time now is 07:14 AM.