You brought the wrong model. The Rx450h has no vibration at idle.


Did you not test drive?

 

I also have a 2020 and aside from a very rare dash rattle on cold days (that btw was easy to fix), my RX has been flawless.

I have no vibration and no issues with CarPlay and my iPhone.

My expectations for power were confirmed on my test drives, so I got what I expected to get.

So far (60,000 miles) the RX has been pretty much perfect.

Sorry that your vehicle has not met expectations. As others have said, life is too short to be frustrated, so if $$$ allows, perhaps a different choice is in order.

 

You bought a COVID car….. no kidding. During the pandemic and car built during that window, it’s reported that the quality declined and manufacturers used cheap everything (then)

 

Well said!!!

 

I bought one for my wife a month ago
she loves it, no complaints

 

Switching from a German brand could be a very challenging when it comes to this vehicle. I went through the same with withdraw process back in 2020. I was always driving Germans and for the past eight years before 2020 i had had X5s. At first, everything was inconvenient to me, I guess it’s just a personal factor of personal preferences at the time. Quality of the ride which is not smooth and battery at all compared to German counterparts, very noisy engine, and constant rattles really drove me nuts, I wanted to pawn it right away at the beginning. I totally agree with OP about quality of work dealer perform, I am assuming it’s mostly for the part that nothing really breaks in those things and every time when you come for service they look at you like you have to heads (lol).
However after nearly 3 years of ownership I grew to respect that vehicle very much. I managed to put about 48,000 miles and my three years anniversary coming in August. After sorting out the rattles inside the cabin with one square sheet of felt that I bought for $2 at Michael’s cabin became nearly rattle free. Car has been mechanically flawless and virtually shows zero signs of aging.
I guess I am a happy guy and I always love what I have)
Sorry, my two cents))
✌️

 

You forgot to mention that BMW requires very expensive maintenance each year. I have a 2018 and it has been to Lexus only once for a free oil change, only to other shops for oil changes and nothing else.

 

I heard horrid stories about BWW. I guess I was very lucky with every single one I had. I never had anything big go wrong with them. Comprehensive maintenance was always nice. After it was over I stuck to an oil changes and anything else that is suggested I safely ignored.

 

This guy just didn't do his homework before he bought his car. His expectations were completely wrong. He wanted a "buttery smooth" car with "spirit and oomph." In other words he wanted a high end, luxury, sports car. Instead he bought a more polished Toyota SUV with a modestly higher price tag than a typical Toyota SUV. He probably needed to pay far more for a vehicle to meet his expectations and he probably would have still been disappointed.

I also bet that the dealer is sick of his complaining if he can't get a service appointment for 1-2 months. I have never heard of a Toyota or Lexus dealer that didn't have quick appointments.

 

Here is some information I found on BMW regarding maintenance. "Which is more expensive to maintain BMW or Lexus?
BMW is in the first place, with an average maintenance cost over 10 years of $17,800.” Lexus enjoys 28th place on this list at only $7000 barely losing to its close cousin Toyota at 30th with $5500 maintenance cost per 10 years."
My maintenance costs have been 200/ year for oil changes and two sets for tires on 2018 with 66000 miles.

I naturally wonder why BMW. Is it really worth it?

 

I'm sure there are lots of appealing qualities to BMWs, Mercedes etc. Two of my kids have owned them over the years and loved them. And yes, they required maintenance. Whatever floats yur boat, I guess.

 

like I said, I DRIVE RX which I purchased straight forward in August 2020. It is not very top of the line trim neither F sport. If I follow every single recommendation from the dealer I am sure cost of maintenance will add up as dealers naturally prone to milk every penny out of you, selling you unicorn geez every single time when you were there.
Same applies to BMW dealers. Their complementary service plan changes from yesr to year but in generally it’s either three or two years of completely complementary maintenance program, after which they will try to push you toward flushing your brakes and radiator with organic holly water and switching air in the tires from strawberry to cherry flavor. I’ve never done that. I never kept any BMW longer than 12 years, however each of them required absolutely standard maintenance including oils, brake pads and rotors. In my E90 ( which I kept longest ) all I had to do was to replace the fuel pump and every single ignition coil over the course of 12 years.
Naturally, each brand has its own pluses and minuses. BMW is quite different than Lexy and definitely will give you more fun feelings when you drive it. This is the fact, however after 5-6 years any Bimmer looks a little tired, while Lexus in my opinion, with standard care shows no signs of aging)

 

I think the original OP (Lexquest) has dropped out of the conversation. Too late: The can of worms has been opened and nobody here will ever be able to put it to sleep.

 

My 2017 RX450h five years old 82,000 miles looks like it did the day I purchased it. Paint perfect not a ding. Interior pristine looks brand new. In this time in maintenance spent under $1,000.

 

Hmm. You are on your 2nd Lexus and yet you have only 3 posts? Might you and Lexquest work for the same non-Lexus dealership in Ontario?