RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

2019 Tailgate issue

Thread Tools
 
Search this Thread
 
Old 11-27-23, 08:50 AM
  #1  
F3Woody
Intermediate
Thread Starter
 
F3Woody's Avatar
 
Join Date: Nov 2022
Location: NC
Posts: 376
Received 212 Likes on 131 Posts
Default 2019 Tailgate issue

Sorry if this has been covered but I couldn't find the exact situation I'm looking for.
The rear tailgate intermittently does not go down. Rather, almost immediately after it begins it's downward travel, it suddenly halts, emits a single long beep sound, and remains in place. It's similar to a garage door sensing something in the path of the closing door and reversing itself. But there's never anything in the path of the tailgate. I'd say this happens about once every 3-4 attempts.
I've had to manually push the tailgate closed, but I can't imagine that's good for it.
Any insight on this?
Old 11-28-23, 08:46 AM
  #2  
danais7
Rookie
 
danais7's Avatar
 
Join Date: Jan 2015
Location: Massachusetts
Posts: 37
Received 40 Likes on 17 Posts
Default

F3Woody...suggestion..your tailgate may need to be re-calibrated. Link to a video explaining how its done Good luck.
Old 11-28-23, 09:04 AM
  #3  
F3Woody
Intermediate
Thread Starter
 
F3Woody's Avatar
 
Join Date: Nov 2022
Location: NC
Posts: 376
Received 212 Likes on 131 Posts
Default

A re calibration! And a simple one, at that! I'll give it a whirl tonight.
Thanks so much for this link @danais7
Old 12-20-23, 06:28 AM
  #4  
F3Woody
Intermediate
Thread Starter
 
F3Woody's Avatar
 
Join Date: Nov 2022
Location: NC
Posts: 376
Received 212 Likes on 131 Posts
Default

Update: The recalibration didn't solve it. It's still not closing.
Old 12-21-23, 12:15 AM
  #5  
Savage
Driver School Candidate
 
Savage's Avatar
 
Join Date: Jan 2017
Location: Washington
Posts: 16
Likes: 0
Received 0 Likes on 0 Posts
Default Power back door

What can cause the power back door to stop and return to it's open position? Kinda like a garage door when there's something in front of the sensor. It wouldn't let me upload a .mp4 (maybe its time to move into the 21st century 🤷‍♀️) so here's a link to a video of its behavior.

https://photos.app.goo.gl/mua1e9abZTuWpec97
Old 12-21-23, 06:58 AM
  #6  
ravenuer
Racer
 
ravenuer's Avatar
 
Join Date: Nov 2017
Location: New York
Posts: 1,780
Received 503 Likes on 380 Posts
Default

Originally Posted by jcg0324
Try doing a re-calibration. Here's the video:

https://youtu.be/T5hoOkNZInE

See post 2&4.
Old 12-28-23, 08:33 AM
  #7  
F3Woody
Intermediate
Thread Starter
 
F3Woody's Avatar
 
Join Date: Nov 2022
Location: NC
Posts: 376
Received 212 Likes on 131 Posts
Default

Originally Posted by Savage
What can cause the power back door to stop and return to it's open position? Kinda like a garage door when there's something in front of the sensor. It wouldn't let me upload a .mp4 (maybe its time to move into the 21st century 🤷‍♀️) so here's a link to a video of its behavior.

https://photos.app.goo.gl/mua1e9abZTuWpec97
This video is almost exactly what I'm getting, but mine does a single long beep and the door stops where it is - it doesn't retreat upward.
I'm trying to research sensor problems but just not finding anything so far.
Old 12-29-23, 02:34 AM
  #8  
Savage
Driver School Candidate
 
Savage's Avatar
 
Join Date: Jan 2017
Location: Washington
Posts: 16
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by F3Woody
This video is almost exactly what I'm getting, but mine does a single long beep and the door stops where it is - it doesn't retreat upward.
I'm trying to research sensor problems but just not finding anything so far.
Mine hasn't been malfunctioning since I posted so I haven't tried the recalibration yet. I didn't want to risk jinxing it until it happens again.
Old 12-29-23, 05:17 AM
  #9  
ravenuer
Racer
 
ravenuer's Avatar
 
Join Date: Nov 2017
Location: New York
Posts: 1,780
Received 503 Likes on 380 Posts
Default

Originally Posted by Savage
Mine hasn't been malfunctioning since I posted so I haven't tried the recalibration yet. I didn't want to risk jinxing it until it happens again.
I'll knock on wood for you!
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
deeken
GX - 1st Gen (2003-2009)
24
10-06-19 01:43 PM
itisme1760
IS - 3rd Gen (2014-present)
8
02-25-15 08:28 PM
Shrugy
Performance & Maintenance
6
03-26-14 07:02 PM
listen2thi
RX - 2nd Gen (2004-2009)
4
01-31-14 01:01 PM



Quick Reply: 2019 Tailgate issue



All times are GMT -7. The time now is 03:15 AM.