2016 RX 350 Excessive noise and vibration
11-01-16, 05:59 PM
#286
Originally Posted by mccutcj
I just got off the telephone with the Lexus representative about two hours ago. I have been complaining about the droning noise for almost 10 months. The dealer has acknowleged there is an issue. However, the Lexus representative stated my vehicle is performing within normal parameters. . .
Evidently their operating standards are very low. I highly recommend everyone avoid the new RX350 like the plague. This will be my first and last Lexus.
Evidently their operating standards are very low. I highly recommend everyone avoid the new RX350 like the plague. This will be my first and last Lexus.
Last edited by s2000zr; 11-04-16 at 06:39 PM.
11-04-16, 10:57 AM
#287
Driver School Candidate
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Rattle and squeak
I bought the 2016 RX F about 3 months ago and it has some rattles on the central console area on the uneven surface at high speed. I am woundering do all new vehicles have rattles and gonna disappear later on? It is not big issue but drive me crazy.
11-04-16, 12:35 PM
#288
Lexus Test Driver
Not all new vehicles have rattles.. If you have rattles now there is a pretty good chance they will not disappear later on.. If it is bothering you take it to the dealer.. Good Luck
11-04-16, 02:21 PM
#289
Rattles are tough to find. I had one in the rear end. Looks like Lexus forgot to hook up the bumper to some rear metal plate. Great quality! It had the four bolts but none of them were ever tightened.
It could be the weather is getting cooler and all those plastic pieces are contracting and causing the rattle. Get someone to drive with you and see if they can isolate it. Going to the dealer is a waste of time before you narrow it down. For my rear end rattle, the tech says Lexus gives them no time to isolate a rattle....no time means they can't charge to a work order, means no pay. If those were the conditions I worked under, I wouldn't try that hard either.
Good luck!
It could be the weather is getting cooler and all those plastic pieces are contracting and causing the rattle. Get someone to drive with you and see if they can isolate it. Going to the dealer is a waste of time before you narrow it down. For my rear end rattle, the tech says Lexus gives them no time to isolate a rattle....no time means they can't charge to a work order, means no pay. If those were the conditions I worked under, I wouldn't try that hard either.
Good luck!
11-07-16, 10:14 AM
#291
Hey All
I just purchsed a 2017 RX 350. I am really disappointed with the 8 speed an the vibration you get at certain RPM's
I have be seeing a lot of complaints about this. Do they all have this slight vibration or are some worse then others.
It seems to me that the 8 speed lets the RPM's go really low 1200. Then you step on the gas and right before it shifts
I get a slight Drone and vibration. Is this normal?
I just purchsed a 2017 RX 350. I am really disappointed with the 8 speed an the vibration you get at certain RPM's
I have be seeing a lot of complaints about this. Do they all have this slight vibration or are some worse then others.
It seems to me that the 8 speed lets the RPM's go really low 1200. Then you step on the gas and right before it shifts
I get a slight Drone and vibration. Is this normal?
11-17-16, 10:39 AM
#293
Driver School Candidate
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Location: Texas
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Well, After speaking to Lexus of Austin, corporate Lexus, and many others, they recognize that there is an issue with the vibration/noise/droning. My husband happened to be at the dealership at the same time as a corporate service manager that was visiting. He recognized that he has heard of this complaint and that Lexus is working to find a remedy. In the mean time, they are going to install dampers to see if that helps until a permanent solution is found. Praying that helps! They claim it is at its worst on the AWD, which is what I have.
11-18-16, 10:47 AM
#294
Well, After speaking to Lexus of Austin, corporate Lexus, and many others, they recognize that there is an issue with the vibration/noise/droning. My husband happened to be at the dealership at the same time as a corporate service manager that was visiting. He recognized that he has heard of this complaint and that Lexus is working to find a remedy. In the mean time, they are going to install dampers to see if that helps until a permanent solution is found. Praying that helps! They claim it is at its worst on the AWD, which is what I have.
11-18-16, 11:38 AM
#295
Driver School Candidate
Join Date: Nov 2016
Location: Texas
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I just received this from my dealership sales manager....
"I wanted to reach out to you both regarding your vibration noises you are experiencing with your new Lexus. We went to put in the order today to order dampers to help with your concerns until Lexus Comes out with a fix… well Lexus no longer is releasing these dampers as a temporary “band-aid” for this issue because they are about to release a special service campaign to address this concern… They have not released a time frame on release for this fix for the vibration concern… I apologize for the delay.. I will make sure you are notified as soon as Lexus initiates the service campaign…"
Respectfully,
"I wanted to reach out to you both regarding your vibration noises you are experiencing with your new Lexus. We went to put in the order today to order dampers to help with your concerns until Lexus Comes out with a fix… well Lexus no longer is releasing these dampers as a temporary “band-aid” for this issue because they are about to release a special service campaign to address this concern… They have not released a time frame on release for this fix for the vibration concern… I apologize for the delay.. I will make sure you are notified as soon as Lexus initiates the service campaign…"
Respectfully,
11-18-16, 02:54 PM
#297
Originally Posted by michelle35
I just received this from my dealership sales manager....
"I wanted to reach out to you both regarding your vibration noises you are experiencing with your new Lexus. We went to put in the order today to order dampers to help with your concerns until Lexus Comes out with a fix… well Lexus no longer is releasing these dampers as a temporary “band-aid” for this issue because they are about to release a special service campaign to address this concern… They have not released a time frame on release for this fix for the vibration concern… I apologize for the delay.. I will make sure you are notified as soon as Lexus initiates the service campaign…"
Respectfully,
"I wanted to reach out to you both regarding your vibration noises you are experiencing with your new Lexus. We went to put in the order today to order dampers to help with your concerns until Lexus Comes out with a fix… well Lexus no longer is releasing these dampers as a temporary “band-aid” for this issue because they are about to release a special service campaign to address this concern… They have not released a time frame on release for this fix for the vibration concern… I apologize for the delay.. I will make sure you are notified as soon as Lexus initiates the service campaign…"
Respectfully,
11-18-16, 03:12 PM
#298
I just received this from my dealership sales manager....
"I wanted to reach out to you both regarding your vibration noises you are experiencing with your new Lexus. We went to put in the order today to order dampers to help with your concerns until Lexus Comes out with a fix… well Lexus no longer is releasing these dampers as a temporary “band-aid” for this issue because they are about to release a special service campaign to address this concern… They have not released a time frame on release for this fix for the vibration concern… I apologize for the delay.. I will make sure you are notified as soon as Lexus initiates the service campaign…"
Respectfully,
"I wanted to reach out to you both regarding your vibration noises you are experiencing with your new Lexus. We went to put in the order today to order dampers to help with your concerns until Lexus Comes out with a fix… well Lexus no longer is releasing these dampers as a temporary “band-aid” for this issue because they are about to release a special service campaign to address this concern… They have not released a time frame on release for this fix for the vibration concern… I apologize for the delay.. I will make sure you are notified as soon as Lexus initiates the service campaign…"
Respectfully,
11-21-16, 09:53 PM
#300
Intermediate
I just received this from my dealership sales manager....
"I wanted to reach out to you both regarding your vibration noises you are experiencing with your new Lexus. We went to put in the order today to order dampers to help with your concerns until Lexus Comes out with a fix… well Lexus no longer is releasing these dampers as a temporary “band-aid” for this issue because they are about to release a special service campaign to address this concern… They have not released a time frame on release for this fix for the vibration concern… I apologize for the delay.. I will make sure you are notified as soon as Lexus initiates the service campaign…"
Respectfully,
"I wanted to reach out to you both regarding your vibration noises you are experiencing with your new Lexus. We went to put in the order today to order dampers to help with your concerns until Lexus Comes out with a fix… well Lexus no longer is releasing these dampers as a temporary “band-aid” for this issue because they are about to release a special service campaign to address this concern… They have not released a time frame on release for this fix for the vibration concern… I apologize for the delay.. I will make sure you are notified as soon as Lexus initiates the service campaign…"
Respectfully,