2016 RX 350 Excessive noise and vibration
#1171
can you let me know when yours is complete and if it made a difference?
#1173
My 2016 RX 350 was having the same issue with a cold start. I brought it to my Lexus dealer and it ended up being excessive clearance of the exhaust manifold. My paperwork says replace right side exhaust manifold, gasket & gasket exhaust pipe. Once this was all replaced the noise is gone. Hope this helps.
#1175
Rx350 Vibration noise FX
I have a RX350 AWD 2016. For the past year I have listened to that vibration/drone noise when I accelerate
and complained to Lexus many times. I then filed a Lemon Law complaint three days ago. My Lexus dealer
called me this morning to say Lexus has finally issued a fix. They say the noise is due to the catalytic converter
and muffler design. They will have parts available in March and will do the swap out. They say a car enthusiast
mentioned an add on to his muffler with dampers on this site, using rubber dampers. The new design has all
new parts, not add ons. I hope it works. Will post when the fix is completed.
and complained to Lexus many times. I then filed a Lemon Law complaint three days ago. My Lexus dealer
called me this morning to say Lexus has finally issued a fix. They say the noise is due to the catalytic converter
and muffler design. They will have parts available in March and will do the swap out. They say a car enthusiast
mentioned an add on to his muffler with dampers on this site, using rubber dampers. The new design has all
new parts, not add ons. I hope it works. Will post when the fix is completed.
#1176
I have a RX350 AWD 2016. For the past year I have listened to that vibration/drone noise when I accelerate
and complained to Lexus many times. I then filed a Lemon Law complaint three days ago. My Lexus dealer
called me this morning to say Lexus has finally issued a fix. They say the noise is due to the catalytic converter
and muffler design. They will have parts available in March and will do the swap out. They say a car enthusiast
mentioned an add on to his muffler with dampers on this site, using rubber dampers. The new design has all
new parts, not add ons. I hope it works. Will post when the fix is completed.
and complained to Lexus many times. I then filed a Lemon Law complaint three days ago. My Lexus dealer
called me this morning to say Lexus has finally issued a fix. They say the noise is due to the catalytic converter
and muffler design. They will have parts available in March and will do the swap out. They say a car enthusiast
mentioned an add on to his muffler with dampers on this site, using rubber dampers. The new design has all
new parts, not add ons. I hope it works. Will post when the fix is completed.
#1177
I had the TSB done two weeks ago, it reduced the drone slightly but has increased the vibration. The service Manager said he has a conference call setup with Lexus regarding my issue. I would really like them to swap out the entire exhaust. I seriously doubt that will happen but I will keep pushing for that. I wouldn’t get your hopes up to high cause you could end up like me with significant vibration. I really hope you have better luck than me.
#1178
Same situation here. When the FTS declined to check my car, today I had the service manager and technician take a test drive to at least document the vibration post-TSB. Both test drove and acknowledged it on the service report and promised to send the info to corporate, but no promises on when (or if ever) the fix will come. They also said that Lexus knows about the issue and hence since the FTS would not find anything new, they had declined to come see my vehicle.
#1179
I would like to share some info....I have a friend who bought a 2017 RX350 AWD. I rode with him last week and did not hear any noise or vibration and he said it was quiet even when it was brand new. I checked his VIN and it was built in Japan. Not sure if that means anything. Mine was built in Canada and I had vibrations at first but not anymore after 3K miles.
#1180
I would like to share some info....I have a friend who bought a 2017 RX350 AWD. I rode with him last week and did not hear any noise or vibration and he said it was quiet even when it was brand new. I checked his VIN and it was built in Japan. Not sure if that means anything. Mine was built in Canada and I had vibrations at first but not anymore after 3K miles.
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alau2948 (02-20-18)
#1181
Everything made in Japan is vastly superior,due to the Japanese obsession with perfection It’s not surprising that markets like ours in Australia have zero issues, particularly in regards to vibrations or harshness and the transmissions a silky smooth . I guess when you are paying $110K for a car that is approximately $55K in the USA the difference isn’t all taxes and exchange rates . I’m also seeing the conversation threads about so many owners wanting to save money and take their cars to Toyota dealerships or even the local service shop… Maybe this attitude with saving money It is also translated to local factories, as opposed to the Japanese market?
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alau2948 (02-20-18)
#1182
Everything made in Japan is vastly superior,due to the Japanese obsession with perfection It’s not surprising that markets like ours in Australia have zero issues, particularly in regards to vibrations or harshness and the transmissions a silky smooth . I guess when you are paying $110K for a car that is approximately $55K in the USA the difference isn’t all taxes and exchange rates . I’m also seeing the conversation threads about so many owners wanting to save money and take their cars to Toyota dealerships or even the local service shop… Maybe this attitude with saving money It is also translated to local factories, as opposed to the Japanese market?
#1183
Everything made in Japan is vastly superior,due to the Japanese obsession with perfection It’s not surprising that markets like ours in Australia have zero issues, particularly in regards to vibrations or harshness and the transmissions a silky smooth . I guess when you are paying $110K for a car that is approximately $55K in the USA the difference isn’t all taxes and exchange rates . I’m also seeing the conversation threads about so many owners wanting to save money and take their cars to Toyota dealerships or even the local service shop… Maybe this attitude with saving money It is also translated to local factories, as opposed to the Japanese market?
For some reason they take it as a personal slap in the face about their country - all I'm thinking is there could be a different supplier of parts in Canada, something not quite right with the fit or even a torquing issues with bolts, who knows. As you say LordBowral the Japanese do have an obsession with perfection, they want to do their job with utmost of precision and it upsets them personally if they fail.
The hesitation issue experience in North America could come down to the wrong software loaded into the vehicles - maybe they got the RX200 (sold in Australia not North America) software for their RX350, who knows what goes on between countries. Lexus are selling a lot of the RX's in Australia and it seems strange that no reports of the North American issues are evident in Australia.
UPDATE: Here's another thread with another issue on a Canadian built car:-
https://www.clublexus.com/forums/rx-...l#post10119533
Last edited by neurocity; 02-21-18 at 09:06 AM.
#1184
Hello all. I had been an active member on this thread a while ago, complaining about all the issues i had with my RX. Some of the issues i had:
- Droning noise at cruising speeds
- Vibration in the footwell and center console
- Vibrating driver side mirror
- Clunking noise from sunroof everytime i go over a bump
Reached Lexus Canada about the droning, vibration and was told it is 'characteristic' of all the RX etc. yada yada. Tried to tolerate all of the above and eventually stopped driving the RX as there was no pleasure. I could not digest paying top dollars for a car that barely exhibited driven train refinement found in a Toyota highlander, so I decided to give away the Lexus and bought a Honda Clarity PHEV. WHAT A WORLD OF DIFFERENCE! I know that the RX and the Clarity are not in the same league, but i have started to enjoy my driving once again along with saving $$$ on gas. The purpose of this post is not to speak high of the Honda Clarity but to make Lexus Canada know that they have lost a one time loyal customer for the following reasons:
- Claiming a problem to be a characteristic
- Telling me that i was the only person in the entire continent to complain of this issue
- Failing to recognize posts in this forum as proof that there are dissatisfied customers
- Cannot expect a customer to pay $$$ and digest issues without a solution simply based on brand and legacy
I doubt i will buy another Lexus given the experience this time.
- Droning noise at cruising speeds
- Vibration in the footwell and center console
- Vibrating driver side mirror
- Clunking noise from sunroof everytime i go over a bump
Reached Lexus Canada about the droning, vibration and was told it is 'characteristic' of all the RX etc. yada yada. Tried to tolerate all of the above and eventually stopped driving the RX as there was no pleasure. I could not digest paying top dollars for a car that barely exhibited driven train refinement found in a Toyota highlander, so I decided to give away the Lexus and bought a Honda Clarity PHEV. WHAT A WORLD OF DIFFERENCE! I know that the RX and the Clarity are not in the same league, but i have started to enjoy my driving once again along with saving $$$ on gas. The purpose of this post is not to speak high of the Honda Clarity but to make Lexus Canada know that they have lost a one time loyal customer for the following reasons:
- Claiming a problem to be a characteristic
- Telling me that i was the only person in the entire continent to complain of this issue
- Failing to recognize posts in this forum as proof that there are dissatisfied customers
- Cannot expect a customer to pay $$$ and digest issues without a solution simply based on brand and legacy
I doubt i will buy another Lexus given the experience this time.
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tdjacw (02-21-18)
#1185
What really boggles me is why can’ Lexus take one with ndrone or vibration and another that does not and get to the root cause of the issue. Changing this mid pipe was not a fix for all. I believe its just a bandaid, One other observation I notice is on the survey. Everytime I have brought the car in for normal maintenance I receive a survey. Each time I have brought it in for the vibration and drone, no survey. Wonder if thats how the dealer keeps it’s rating up.