2016 RX 350 Excessive noise and vibration
05-12-18, 06:51 AM
#1276
Yes, l am very happy with Lexus of Austin. They are a class act. Service dept is very busy so get an appointment and ask for Matt. Matt understands the problem as I was the second person with the identical problem. Great waiting area with a Starbucks like coffee bar with free rolls etc.
05-14-18, 07:50 AM
#1277
My service advisor told me she did 3 "band-aid" fixes so far. A girl told her the drone was better but still there. A guy said he could not tell any difference. The third person never gave her any feedback.
05-16-18, 02:21 PM
#1278
the drone is 1 thing, the exhaust fix won't fix the tip in steering wheel vibration
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RX3502018 (05-22-18)
05-21-18, 07:03 AM
#1279
I got the TSB done and the drone is 99% gone...what a difference in driving experience now.
I can still reproduce the drone but I can only hear it for a split second if the radio and AC are off. If I turn the radio to 5 or above, I can't hear it at all.
I can still reproduce the drone but I can only hear it for a split second if the radio and AC are off. If I turn the radio to 5 or above, I can't hear it at all.
06-04-18, 07:30 PM
#1280
Driver School Candidate
Lexus Corp Contact Info
Hi,
Does anyone know the best Lexus Corp contact info (phone & email) for filing issues?
I have a '16 RX350 F-Sports and it has all the issues that discussed in this forum.
Thanks.
Does anyone know the best Lexus Corp contact info (phone & email) for filing issues?
I have a '16 RX350 F-Sports and it has all the issues that discussed in this forum.
Thanks.
06-05-18, 08:52 AM
#1281
Driver School Candidate
Here is the service invoice for the repair to my 2018 RX. You can see the work completed regarding the rear engine mount. Vehicle seems much better. The drone noise and vibration are gone. I can feel a slight movement in the steering wheel like a tire (s) are a little out of balance. I will have Discount Tire check on the balance.
Any suggestions? Thanks!
06-05-18, 01:56 PM
#1282
Wow, this topic sure has quieted down. Did everyone get the so-called fix or did you trade out of your problem cars?
06-05-18, 05:58 PM
#1283
Lexus Test Driver
The following 3 users liked this post by mikemu30:
06-05-18, 06:21 PM
#1284
06-05-18, 06:39 PM
#1285
06-07-18, 08:52 AM
#1286
Driver School Candidate
Just got the TSB done by dealer and noticeable difference. I cannot hear the droning anymore.
For the longest time (I read the earlier posts in the thread but stopped following for a while) I thought it was the sound generator from the intake and read that you could swap it out but was too lazy to do it. Glad I didnt do it as I still like the sound when i punch the throttle
For the longest time (I read the earlier posts in the thread but stopped following for a while) I thought it was the sound generator from the intake and read that you could swap it out but was too lazy to do it. Glad I didnt do it as I still like the sound when i punch the throttle
06-08-18, 02:53 PM
#1287
Driver School Candidate
Join Date: Dec 2017
Location: ON
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Just got the TSB done by dealer and noticeable difference. I cannot hear the droning anymore.
For the longest time (I read the earlier posts in the thread but stopped following for a while) I thought it was the sound generator from the intake and read that you could swap it out but was too lazy to do it. Glad I didnt do it as I still like the sound when i punch the throttle
For the longest time (I read the earlier posts in the thread but stopped following for a while) I thought it was the sound generator from the intake and read that you could swap it out but was too lazy to do it. Glad I didnt do it as I still like the sound when i punch the throttle
Would you mind sharing what was done on your RX? I have an appt tomorrow for my 2017 RX Fsport. My car has the same droning noise since new. Which dealership applied the TSB? I remember the last time I brought it up with the service dept, they seem to play dumb and told the the same thing as they tell everyone... IT IS NORMAL!!
Thanks.
06-08-18, 06:35 PM
#1288
Driver School Candidate
Thanks for the post. Like you, I have stopped following this thread for a while. I'm from Ontario too.
Would you mind sharing what was done on your RX? I have an appt tomorrow for my 2017 RX Fsport. My car has the same droning noise since new. Which dealership applied the TSB? I remember the last time I brought it up with the service dept, they seem to play dumb and told the the same thing as they tell everyone... IT IS NORMAL!!
Thanks.
Would you mind sharing what was done on your RX? I have an appt tomorrow for my 2017 RX Fsport. My car has the same droning noise since new. Which dealership applied the TSB? I remember the last time I brought it up with the service dept, they seem to play dumb and told the the same thing as they tell everyone... IT IS NORMAL!!
Thanks.
"Install new exhaust midpipe as per TSB5050"
06-13-18, 07:17 AM
#1289
Driver School Candidate
Join Date: May 2017
Location: Sc
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I dropped off my 2016 rx. Will post the result when I get it back. But I must say I got a loaner 2018 model and it is really without any hesitation or drone/ vibration.
06-13-18, 09:02 AM
#1290