RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

Hesitation problem at various speeds (TSB info post #159)

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Old 08-17-19, 11:32 AM
  #1231  
DMPesso
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Originally Posted by xxx350L
I drove 45 miles home from the dealership yesterday in “normal” mode, no sport mode as I wanted experience the full effect of the update. Today I’ll take it out and see how “sport” mode performs around town. Before the update, I was using sport mode all the time and, in sport mode, would not experience the slow speed lag or hesitation when rounding a corner then accelerating out of the corner...that’s the condition that’s still an issue. My guess is that sport mode will correct that. Maybe the procedure will be: sport mode around town and normal mode on the freeway since it did not hunt at all on the freeway yesterday. I don’t know how many software updates there have been thus far with this 8 speed, but I don’t think this is the last. Again, thank you for your help and have a safe weekend, Jesse J.
Originally Posted by ravenuer
I put mine in Sport mode all the time and I use 93 gas. Haven't noticed any significant change in gas mileage from Normal in either local or highway driving. Wish there was a way to make Sport the default, but apparently there isn't.
Even after the update you still need to use sport mode? Maybe the update is different for f sport because mine feels much better to the point where I have not needed sport mode. Which RX do you guys have? If you look at the TSB there are different updates for f sport and AWD. The update almost feels like normal became closer to sport mode, just less sensitive. The throttle is too sensitive in sport mode for me.
Old 08-17-19, 12:40 PM
  #1232  
xxx350L
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Red face No 93 in SoCal

Originally Posted by ravenuer
I put mine in Sport mode all the time and I use 93 gas. Haven't noticed any significant change in gas mileage from Normal in either local or highway driving. Wish there was a way to make Sport the default, but apparently there isn't.
I have run top tier Chevron 89 octane from day one, we don’t have 93 in So Cal, only 91 for premium. I’ll give it a try and see what happens. My car is a 2019 RX350L AWD, so my software is different because the shop foreman had to pick out the exact model to compare apples to apples in terms of factory loaded software with similar build dates. The test drive car had the very same drivability issues as mine, and because of that fact, I thought that Lexus was going to say, “ performing as designed.” This canned response is typical with a Ford. I did have to push him to do the TSB update, and the reason he resisted was because I did not use the term “bucking.” The TSB has specific “key” words in the description title; don’t describe the issue properly, and maybe get pushback. I called BS on the very subjective terminology, but argued that we are talking about the same thing or same driving issues. I digress, I will be on the road for a week traveling, so we’ll see how things go. Thanks for the fuel tip and your experience. Jesse J.
Old 08-18-19, 04:39 AM
  #1233  
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Interestingly I just finished my first full tank of 87 octane fuel since having the TSB applied and I got significantly better mpg. Pre-TSB I averaged 19-20mpg and with this last tank I was at 23mpg. n=1 so who knows - I don't believe there was too much of a difference in highway vs town driving over this tank - I'll keep an eye on this over the next few tanks.

I'd be interesting if he TSB not only made the car more drivable but also increased efficiency....
Old 08-19-19, 10:06 AM
  #1234  
ngstevee
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took my 2017 rx350 f sport to dealer to have them look at hesitation and drone and shift slow .

- they reprogram the ECU .

car running great without any hesitation or drone noise.
Old 08-19-19, 11:09 AM
  #1235  
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Originally Posted by ngstevee
took my 2017 rx350 f sport to dealer to have them look at hesitation and drone and shift slow .

- they reprogram the ECU .

car running great without any hesitation or drone noise.
I also have a 2017 F sport. Did they only do the TSB for hesitation and that took away your droning or did they do the exhaust TSB as well?
Old 08-19-19, 12:01 PM
  #1236  
ngstevee
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Originally Posted by DMPesso
I also have a 2017 F sport. Did they only do the TSB for hesitation and that took away your droning or did they do the exhaust TSB as well?
not sure which TSB they did,

but - car have zero hesitation and no drone noise.

Notes, I told the Service Adviser that all this is on normal drive mode,, not on sport or sport+ ,,

so none hesitation and drone noise on normal drive mode now.
Old 08-19-19, 12:26 PM
  #1237  
llcw79
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You should have TSB listed on the invoice. SB-0032-19 is for ECU reprogramming to resolve hesitation issue.
Old 08-19-19, 01:41 PM
  #1238  
ngstevee
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I do not see that TSB
Old 08-19-19, 03:19 PM
  #1239  
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Originally Posted by ngstevee
I do not see that TSB
Looks like they did the TSB from 2017. As long as you're happy that's all that matters.
Old 08-19-19, 03:26 PM
  #1240  
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Originally Posted by ngstevee
I do not see that TSB
Looks like they did it with old one(SB-0109-17, came out in Feb. 2017), honestly, I don't understand why they've applied old one instead of the latest...
Maybe contact dealer again? or someone here could answer why.. Sorry for not helping.
Old 08-24-19, 10:59 AM
  #1241  
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Anyone in Canada got the new TSB fix? Please
Old 08-24-19, 11:15 AM
  #1242  
computerwi
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Default Updated TSBs (July 2019)

From Techstream:

USA
L-SB-0032-19 (July 2, 2019)
Vehicle Bucking on 1 - 2 and/or 2 - 3 Upshifts and Surge Between 0 - 46 mph

Canada
TSB L-TCI-5285 (July 29, 2019)
Vehicle Bucking on 1 - 2 and/or 2 - 3 Upshifts and Surge Between 0 - 75 km/h
Attached Files
File Type: pdf
L-SB-0032-19.pdf (433.1 KB, 159 views)
File Type: pdf
L-TCI-5285-en.pdf (1,017.9 KB, 383 views)
The following 3 users liked this post by computerwi:
BensonTT (08-24-19), johnhey (08-27-19), rxtimes2 (08-25-19)
Old 08-25-19, 05:57 PM
  #1243  
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Recently bought a new RX350. Coming from a 2013 RX 350 I have noticed that throttle input is pretty stiff on the new 2019. Not sure this is associated with the hesitation people have mentioned, or an inherent design of the Gen 4 RX350's having just a little over 400 miles on it I can't say I've noticed any hesitation while driving. Are 19's coming with ECU flash, or is only upon request?
Old 08-25-19, 06:47 PM
  #1244  
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Originally Posted by computerwi
From Techstream:

USA
L-SB-0032-19 (July 2, 2019)
Vehicle Bucking on 1 - 2 and/or 2 - 3 Upshifts and Surge Between 0 - 46 mph

Canada
TSB L-TCI-5285 (July 29, 2019)
Vehicle Bucking on 1 - 2 and/or 2 - 3 Upshifts and Surge Between 0 - 75 km/h
Did you apply the Canada TSB? I may ask dealer check this in next service.
Old 08-25-19, 10:59 PM
  #1245  
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Originally Posted by GRJFER
Recently bought a new RX350. Coming from a 2013 RX 350 I have noticed that throttle input is pretty stiff on the new 2019. Not sure this is associated with the hesitation people have mentioned, or an inherent design of the Gen 4 RX350's having just a little over 400 miles on it I can't say I've noticed any hesitation while driving. Are 19's coming with ECU flash, or is only upon request?
My 2019 didn't come with the latest flash. They flashed it when I took it in for excessive drone&vibration and hesitation. None of their fixes worked.


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