RX 350 head-liner workmanship
#16
Wow... I would have never noticed but mine is like this as well. Really rough edge running along the front.
Will look forward to hearing what everyone's experiences are with the dealer. I'm assuming since it's an out of site area the dealers aren't going to care or want to do anything about it.
On a slightly separate note, I've noticed that when my sunroof is open I get pretty bad wind vibration. I have the panoramic roof. I know the reflector that powers up front when the roof is opened is supposed to solve this issue. I've come to realize that the reflector goes up about 2-3 mm short each time. You would think this doesn't make a difference, but if I reach my hand up and pop it the rest of the way the vibration vanishes. I'm planning on asking the dealer if there is anyway they can ensure reflector goes up all the way on it's own so that I don't have to pop it up myself each time. You can barely notice the difference visually, but man can you hear the difference when driving.
Will look forward to hearing what everyone's experiences are with the dealer. I'm assuming since it's an out of site area the dealers aren't going to care or want to do anything about it.
On a slightly separate note, I've noticed that when my sunroof is open I get pretty bad wind vibration. I have the panoramic roof. I know the reflector that powers up front when the roof is opened is supposed to solve this issue. I've come to realize that the reflector goes up about 2-3 mm short each time. You would think this doesn't make a difference, but if I reach my hand up and pop it the rest of the way the vibration vanishes. I'm planning on asking the dealer if there is anyway they can ensure reflector goes up all the way on it's own so that I don't have to pop it up myself each time. You can barely notice the difference visually, but man can you hear the difference when driving.
#17
Intermediate
On a slightly separate note, I've noticed that when my sunroof is open I get pretty bad wind vibration. I have the panoramic roof. I know the reflector that powers up front when the roof is opened is supposed to solve this issue. I've come to realize that the reflector goes up about 2-3 mm short each time. You would think this doesn't make a difference, but if I reach my hand up and pop it the rest of the way the vibration vanishes. I'm planning on asking the dealer if there is anyway they can ensure reflector goes up all the way on it's own so that I don't have to pop it up myself each time. You can barely notice the difference visually, but man can you hear the difference when driving.
#18
Pole Position
Thread Starter
Wow... I would have never noticed but mine is like this as well. Really rough edge running along the front.
Will look forward to hearing what everyone's experiences are with the dealer. I'm assuming since it's an out of site area the dealers aren't going to care or want to do anything about it.
On a slightly separate note, I've noticed that when my sunroof is open I get pretty bad wind vibration. I have the panoramic roof. I know the reflector that powers up front when the roof is opened is supposed to solve this issue. I've come to realize that the reflector goes up about 2-3 mm short each time. You would think this doesn't make a difference, but if I reach my hand up and pop it the rest of the way the vibration vanishes. I'm planning on asking the dealer if there is anyway they can ensure reflector goes up all the way on it's own so that I don't have to pop it up myself each time. You can barely notice the difference visually, but man can you hear the difference when driving.
Will look forward to hearing what everyone's experiences are with the dealer. I'm assuming since it's an out of site area the dealers aren't going to care or want to do anything about it.
On a slightly separate note, I've noticed that when my sunroof is open I get pretty bad wind vibration. I have the panoramic roof. I know the reflector that powers up front when the roof is opened is supposed to solve this issue. I've come to realize that the reflector goes up about 2-3 mm short each time. You would think this doesn't make a difference, but if I reach my hand up and pop it the rest of the way the vibration vanishes. I'm planning on asking the dealer if there is anyway they can ensure reflector goes up all the way on it's own so that I don't have to pop it up myself each time. You can barely notice the difference visually, but man can you hear the difference when driving.
#21
Intermediate
Yep, have it too on our 2017 450h lux pano. It looks like the fabric is stretched and glued over a conforming shell that someone on the line took a utility knife and hacked away at it to perhaps shortcut installation. Now, I'm not to concerned with it as it is hidden, but when I reach up the jagged fibrous shell can stick fiber bits into my fingers. Not cool. And, like others here I do expect properly finished bits on this category of vehicle. GSFRX350 exhibits the proper edge for this piece. Also, note how in GSFRX350's photo the cut for the tab shows a curved cut whereas mine shows line, the curve is to prevent future tearing at that intersection; the tear, as in mine, promotes future tearing of the lining material. I doubt the dealer will replace the entire headliner as that constitutes a substantial amount of work. I'm pondering how to remedy this matter myself. Personally, I do not care for sunroofs and prefer the extra headroom without a sunroof—my wife thinks otherwise.
#22
Pole Position
Thread Starter
#23
Pole Position
Thread Starter
Wow... I would have never noticed but mine is like this as well. Really rough edge running along the front.
Will look forward to hearing what everyone's experiences are with the dealer. I'm assuming since it's an out of site area the dealers aren't going to care or want to do anything about it.
On a slightly separate note, I've noticed that when my sunroof is open I get pretty bad wind vibration. I have the panoramic roof. I know the reflector that powers up front when the roof is opened is supposed to solve this issue. I've come to realize that the reflector goes up about 2-3 mm short each time. You would think this doesn't make a difference, but if I reach my hand up and pop it the rest of the way the vibration vanishes. I'm planning on asking the dealer if there is anyway they can ensure reflector goes up all the way on it's own so that I don't have to pop it up myself each time. You can barely notice the difference visually, but man can you hear the difference when driving.
Will look forward to hearing what everyone's experiences are with the dealer. I'm assuming since it's an out of site area the dealers aren't going to care or want to do anything about it.
On a slightly separate note, I've noticed that when my sunroof is open I get pretty bad wind vibration. I have the panoramic roof. I know the reflector that powers up front when the roof is opened is supposed to solve this issue. I've come to realize that the reflector goes up about 2-3 mm short each time. You would think this doesn't make a difference, but if I reach my hand up and pop it the rest of the way the vibration vanishes. I'm planning on asking the dealer if there is anyway they can ensure reflector goes up all the way on it's own so that I don't have to pop it up myself each time. You can barely notice the difference visually, but man can you hear the difference when driving.
#24
#25
Pole Position
Thread Starter
OK. Thanks. The strange thing is: my 2017 ES350, which is made in the US, has the headliner done properly at the similar spot. Lexus is cutting corner with the RX in North America. That is not a good idea.
#26
The ES is made in Kentucky, correct? As you'd know the RX is Canadian. Seems a lot of issues with the RX - appears something has changed at that factory as great cars, I believe, were coming out of there previously. Maybe there's been a change in management, cost cutting short cuts, who knows, but definitely quality issues which I hope for you guys in North America they sort out.
#27
Pole Position
Thread Starter
The ES is made in Kentucky, correct? As you'd know the RX is Canadian. Seems a lot of issues with the RX - appears something has changed at that factory as great cars, I believe, were coming out of there previously. Maybe there's been a change in management, cost cutting short cuts, who knows, but definitely quality issues which I hope for you guys in North America they sort out.
#28
Pole Position
Thread Starter
Lexus won't fix
I brought my RX to the dealership last week to fix a few issues. Mentioned the headliner cutting our fingers to the service adviser. He agreed it looks not properly done so he contacted Lexus. The final answer I got from him was: my RX is the same as other RXs (not a surprise to all of us here), so Lexus won't fix it. The dealer filed down the sharp edges from the harden headliner material that cut our fingers earlier. I guess if a defect is universal, it is not a defect. I think we need more complain from owners to get a fix from Lexus. My service adviser told me if there is a fix in the future, he will let me know
#29
Pole Position
Thread Starter
#30
I brought my RX to the dealership last week to fix a few issues. Mentioned the headliner cutting our fingers to the service adviser. He agreed it looks not properly done so he contacted Lexus. The final answer I got from him was: my RX is the same as other RXs (not a surprise to all of us here), so Lexus won't fix it. The dealer filed down the sharp edges from the harden headliner material that cut our fingers earlier. I guess if a defect is universal, it is not a defect. I think we need more complain from owners to get a fix from Lexus. My service adviser told me if there is a fix in the future, he will let me know