RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

Doors not unlocking

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Old 06-12-20 | 07:04 PM
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rusn007's Avatar
rusn007
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Default Doors not unlocking

Anybody has issues with their door locks? I started to have issues about 9 months ago - periodically not all doors would unlock when hit the unlock 2x. Now it is happening all the time - maybe driver's door stays locked, maybe passenger. If I grab the handle - I hear the unlocking clicking, non stop, for a good 20 seconds - but the driver door is still locked. Not sure what the issue is as it happens spontaneously to different doors. I tried my 2nd key fob - still same thing.
My car has 65K miles - not sure if warranty will cover this.

Thanks in advance.
Old 06-12-20 | 07:16 PM
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Unless you have an extended warranty or you bought your '16 in '17 or '18 don't think it will be covered. Let us know how you make out.
Old 06-12-20 | 07:53 PM
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JerryRX350
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Originally Posted by rusn007
Anybody has issues with their door locks? I started to have issues about 9 months ago - periodically not all doors would unlock when hit the unlock 2x. Now it is happening all the time - maybe driver's door stays locked, maybe passenger. If I grab the handle - I hear the unlocking clicking, non stop, for a good 20 seconds - but the driver door is still locked. Not sure what the issue is as it happens spontaneously to different doors. I tried my 2nd key fob - still same thing.
My car has 65K miles - not sure if warranty will cover this.

Thanks in advance.
Maybe go into your door settings under General and see if resetting to default or another setting for the door locks helps to determine if it’s computer setting related or electrical/actuator is faulty.
Old 06-13-20 | 11:30 AM
  #4  
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If you're hearing the actuators clicking, but the lock is not releasing, it sounds like some kind of mechanical friction that the actuator cannot overcome. Corrosion? Dirt?
Old 06-14-20 | 02:30 AM
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Originally Posted by dibl
If you're hearing the actuators clicking, but the lock is not releasing, it sounds like some kind of mechanical friction that the actuator cannot overcome. Corrosion? Dirt?
Or perhaps not enough voltage to fully operate the actuators.
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