RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

Found a gap on front passenger side trim

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Old 10-25-20, 01:53 AM
  #16  
Kelvin2020
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Originally Posted by dibl
Ahhh -- correction, I do NOT have that kind of gap, I looked at the space UNDER the silver piece. Sorry.

Wow, that does look like a bad fit. And replacing the silver piece won't fix the uneven surface above the edge of it. Something is wrong with the mating surface on the dash -- it may or not be repairable by the dealer. If the dealer can't offer more than replacing the part that doesn't appear to have a problem, I'd be tempted to send that photo to the Lexus corporate people and ask for repair or replacement under warranty.
that’s good, don’t know why my one have it
Old 10-25-20, 08:58 AM
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Tarkus
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I had it. The dealer took the dash apart and put some in some "black insulation" so you could not see it anymore. Looks fine now.
Old 10-25-20, 12:39 PM
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Kelvin2020
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Originally Posted by Tarkus
I had it. The dealer took the dash apart and put some in some "black insulation" so you could not see it anymore. Looks fine now.
what’s did the dealer say? Will it create any rattles after ?
Old 10-26-20, 12:42 PM
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On the day I took it in a DSM was present. He said he'd seen it before. We inspected several RX's from different years. Some had it and some did not.

It does not rattle after the repair.
Old 10-26-20, 05:22 PM
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bgil47
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My now one year old 2020 450h does not have it.
Old 11-25-20, 01:45 PM
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Kelvin2020
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Quick update:

Trim replaced, no gap anymore!
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Old 11-25-20, 02:50 PM
  #22  
ghost31711
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Originally Posted by Kelvin2020
It’s made in Ontario, Canada

I went to dealership, they said they will order new part for me , but I’m not sure if I want to replace the new trim or not since it’s a new car. Also, I worry about after they remove the trim will create rattles.
Should I replace it ? What you guys think?

I think that looks awful and I would get it replaced. I also think Toyota of N.A. would be pretty embarrassed about it.

Old 07-05-21, 01:29 PM
  #23  
lexusjai
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Default Visible glue and moving panel

Hi All,

I recently got a 2019 LexusRX350 CPO with 19.5K Miles on it.
This weekend, I observed visible glue above glove box and the panel seems to be moving.

Is this normal or should be fixed under warranty?

Video: https://imgur.com/a/0J7YH3w

Old 07-05-21, 02:29 PM
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mikemu30
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Originally Posted by lexusjai
Hi All,

I recently got a 2019 LexusRX350 CPO with 19.5K Miles on it.
This weekend, I observed visible glue above glove box and the panel seems to be moving.

Is this normal or should be fixed under warranty?

Video: https://imgur.com/a/0J7YH3w
Head to the dealer if that will be covered. Doesn't look bad in the image but the video uuugghhh
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Old 07-06-21, 07:08 AM
  #25  
RickC5
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Had to use a bright flashlight to see it, but our 2018 has a VERY slight gap too. If I hadn't opened this thread, I would never have noticed it, as it can't be seen without the flashlight.
Old 07-06-21, 12:10 PM
  #26  
G6612
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My 2021 has no gap!
Old 07-06-21, 02:14 PM
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lexusjai
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Turned in to the dealer. They will either replace it or reinstall it.
Old 03-29-23, 09:29 AM
  #28  
Lexquest
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Originally Posted by mikemu30
Head to the dealer if that will be covered. Doesn't look bad in the image but the video uuugghhh
Same issue on mine. 2020 RX350. any idea how to remove this silver trim. I will try to remove it, clean it up and reinsert it.
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Old 03-29-23, 08:10 PM
  #29  
artem123
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Originally Posted by Lexquest
Same issue on mine. 2020 RX350. any idea how to remove this silver trim. I will try to remove it, clean it up and reinsert it.
Go to Michael's and buy a black felt. Tuck it in and forget about it))
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