RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

Found a gap on front passenger side trim

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Old 10-21-20 | 12:04 AM
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Question Found a gap on front passenger side trim

Hi,

I recently purchased a RX 350 F Sport 3 in Canada, I found out there have a small gap on front passenger side trim (I will attach photo below) I’m not sure this is normal issue or not because when I watch YouTube review about RX, I noticed that the car has this issue as well. Any one have the same problem ?

Old 10-21-20 | 05:42 AM
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I do have it too, but I did not make much of it. Mine is a 2016.
Old 10-21-20 | 07:01 AM
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I have it. Actually, I have a couple. I just train myself to look the other way. I have 2020.
Old 10-21-20 | 07:26 AM
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My 2018 has it. Using a flashlight, I can see that the space is regular, and the back of it is the same color as that part of the dashboard. I would say it was a deliberate design item -- the reason is not obvious.
Old 10-22-20 | 10:20 PM
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I went to dealership today, and I found all RX have this, except the RX L, do you think because the RX L is make in Japan, so that has better quality?
Old 10-23-20 | 08:00 AM
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I don’t think my 2021 has the gap.
Old 10-24-20 | 02:37 AM
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2016 and 2017 —- no gap.
Old 10-24-20 | 07:56 AM
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2018, no gap here either.
Old 10-24-20 | 08:14 AM
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2020 RX with a slight gap as well
Old 10-24-20 | 09:55 AM
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2020 RX450h, no gap here either.
Old 10-24-20 | 06:53 PM
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2016 - No gap
Old 10-24-20 | 10:48 PM
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From some angle the gap is even bigger

Old 10-24-20 | 11:09 PM
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Where's the RX made? Something misaligned it looks. I wonder if the dealer would fix it under warranty?
Old 10-24-20 | 11:18 PM
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Originally Posted by websurfer
Where's the RX made? Something misaligned it looks. I wonder if the dealer would fix it under warranty?
It’s made in Ontario, Canada

I went to dealership, they said they will order new part for me , but I’m not sure if I want to replace the new trim or not since it’s a new car. Also, I worry about after they remove the trim will create rattles.
Should I replace it ? What you guys think?
Old 10-25-20 | 01:46 AM
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Ahhh -- correction, I do NOT have that kind of gap, I looked at the space UNDER the silver piece. Sorry.

Wow, that does look like a bad fit. And replacing the silver piece won't fix the uneven surface above the edge of it. Something is wrong with the mating surface on the dash -- it may or not be repairable by the dealer. If the dealer can't offer more than replacing the part that doesn't appear to have a problem, I'd be tempted to send that photo to the Lexus corporate people and ask for repair or replacement under warranty. And shame on the Cambridge factory for letting that go out the door.

Last edited by dibl; 10-25-20 at 01:55 AM.


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