RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

Remote start app problem

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Old 02-19-21 | 08:53 AM
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Default Remote start app problem

I have been using the Lexus mobile app since I got the car (new) from the dealer. I have used it mostly to remote start the car if it is very hot or cold out. When I park the car for the night (in the driveway) I always set the HVAC for the appropriate weather conditions. During the winter months especially with the snow we have had I leave the defroster set to 80 degrees and remote start the car and let the defrosters help to melt the snow/ice off the windows. Sometimes I will want to start the car a 2nd time for the extra heat it creates in the vehicle. Herein lies the problem. When I try to restart the car after the 10 minutes it has been running expires and then wait about another 10 minutes for the heat to do its work, when I try to start it again I get the following message.



The only way to restart the car is to close the app and reopen it, then it will let me start the car again. Has anyone else experienced the same? I'm using version 1.1.54.
Old 02-19-21 | 12:54 PM
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Try refreshing the Status of the car by "sweeping" down on the phone screen.
Wait a moment and check that the "Last updated: Today...." reflects current time.
Wait another moment and retry the Remote Start #2 command.
Old 02-19-21 | 05:59 PM
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Originally Posted by mcomer
Try refreshing the Status of the car by "sweeping" down on the phone screen.
Wait a moment and check that the "Last updated: Today...." reflects current time.
Wait another moment and retry the Remote Start #2 command.
Agree with this. I always do that refresh with a swipe and notice bugs without doing it. Even on the first start.
Old 03-07-21 | 09:36 AM
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App says I left window open. Can I get the app to remote start it through my iPad from the beach?
Old 03-07-21 | 01:30 PM
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Originally Posted by Shaboom
App says I left window open. Can I get the app to remote start it through my iPad from the beach?
Im not a Crapple user but I did have the old app on my Samsung tablet and it worked. The new one however says not compatible with the tablet when I try to download it.
Old 03-08-21 | 06:47 AM
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Just did remote start by hitting remote lock and holding it down on third tap. Worked fine. However, when I hit door unlock to get in, the motor shut down. Not good. Is there a way around this?
Old 03-08-21 | 06:51 AM
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Originally Posted by Shaboom
Just did remote start by hitting remote lock and holding it down on third tap. Worked fine. However, when I hit door unlock to get in, the motor shut down. Not good. Is there a way around this?
Nope. That's the way Toyota's remote start implementation works. It's been that way for years.
Old 03-08-21 | 07:07 AM
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Odd, counterintuitive and dysfunctional. Have I made my point!
Old 03-08-21 | 07:14 AM
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Originally Posted by Shaboom
Odd, counterintuitive and dysfunctional. Have I made my point!
It is goofy. It doesn't really cause an extra step, as all the other implementations that I know of (Honda and Ford) still require you to hit the Start button when entering the vehicle, too. They leave the engine running, though. It is disconcerting to stop the engine when the door is opened. Take a look at this thread: Remote start engine shuts off when unlocking door or trunk - ClubLexus - Lexus Forum Discussion (That link is for one of my posts, but the whole thread might be of interest.)
Old 03-08-21 | 08:23 AM
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Originally Posted by Shaboom
Odd, counterintuitive and dysfunctional. Have I made my point!
Take it or leave it.
Old 03-08-21 | 09:28 AM
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Originally Posted by Shaboom
Odd, counterintuitive and dysfunctional. Have I made my point!
Nope.................
Old 03-08-21 | 09:49 AM
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Makes no sense to give one the ultra convenience of a remote start and then to unnecessarily complicate it by inconveniently shutting down the engine the moment he enters the car..
If you like that, good for you. Pain in the neck to me.
Old 03-08-21 | 01:40 PM
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Should not have purchased the car if if is that important. Even if the engine didn't shut down as soon as you step on the brake it would shut down anyway. Why would you start the car and not intend to drive it. Toyota built in a 10 minute timer anyway.
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