RX - 5th Gen (2023-present) Discussion topics related to the 2023 and up RX models

How to remove old notifications in the Lexus App?

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Old 05-04-23, 10:22 AM
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mmano
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Default How to remove old notifications in the Lexus App?

How do you remove old notifications in the Lexus App? I also keep getting a "We are currently experiencing technical difficulties. We are working to resolving this problem." when I 1st start up the app.
Old 05-06-23, 02:45 PM
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JohnPDX
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Originally Posted by mmano
How do you remove old notifications in the Lexus App? I also keep getting a "We are currently experiencing technical difficulties. We are working to resolving this problem." when I 1st start up the app.
I have the same two issues. There doesn't seem to be a way to clear old notifications in the Lexus App, and every time I open the app I see the message "We are currently experiencing technical difficulties..."

At least the notifications indicate how old they are.
Old 05-06-23, 05:35 PM
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daryll40
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Originally Posted by JohnPDX
I have the same two issues. There doesn't seem to be a way to clear old notifications in the Lexus App, and every time I open the app I see the message "We are currently experiencing technical difficulties..."

At least the notifications indicate how old they are.
And I’m still getting notifications for my traded in 2020RX, even though that was 4 months ago and that car was deleted from my app.
Old 05-06-23, 05:46 PM
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mmano
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Glad I am not the only one. I posted this days ago and no one had replied. Surely someone has an answer. I guess we will wait and see.
Old 05-06-23, 05:59 PM
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mmano
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Nice color. I would have chosen the exact interior and exterior color but my wife likes black so we got the Caviar with macadamia trim. It's still looks very nice but we always get black and I am the one that has to wash the car.
I had a similar experience with the app but that was my fault. I accidently deleted the app and when I re-installed and signed in, my Rav4 trade-in was in the app. What happened was the Rav4 was linked to a different e-mail address than the RX350h. I logged into using the wrong e-mail address.
Old 05-06-23, 07:51 PM
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Urlik
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Originally Posted by mmano
Nice color. I would have chosen the exact interior and exterior color but my wife likes black so we got the Caviar with macadamia trim. It's still looks very nice but we always get black and I am the one that has to wash the car.
I had a similar experience with the app but that was my fault. I accidently deleted the app and when I re-installed and signed in, my Rav4 trade-in was in the app. What happened was the Rav4 was linked to a different e-mail address than the RX350h. I logged into using the wrong e-mail address.
You have my sympathy. My wife finally realized how much it was a pain in the butt for me and won’t get black anymore.
Old 05-07-23, 10:03 PM
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krafty81
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FWIW I cannot delete old notifications either!
Old 05-08-23, 01:19 AM
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ggebhardt
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I am just very happy the AT&T ad stopped popping up after 30 days!
Old 05-09-23, 08:55 AM
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PeteInGilr
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How do you stop the notification that the doors are unlocked? I park in the garage and don't lock my car.
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Old 06-01-23, 09:03 AM
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daryll40
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Update: I spent a long time playing with the app and found that both my old 2020RX, as well as my son's old (sold a year ago) 2014 Corolla were "in" my app. I had no idea that the Corolla was in there but I kept getting notifications for the old (traded 5 months ago) RX. Anyway, I deleted the old cars.

I still don't have the "blast the horn from the app" for when I "lose" the car in a parking lot. Some owners report having this and some do not and there still doesn't seem to be any rhyme or reason. Also, the "close and lock" for the rear hatch, using the Digital Key, still doesn't work.
Old 06-06-24, 07:34 AM
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DJ98
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Default Lexus History Alarm

It happened to my RX350 FSport, 2022 after the bumper was removed that triggered the sonar sensing alarm. To clear the alarm history, the "Rob" data must be deleted/cleared. Otherwise the car will persistently report the car health status and this status will be pushed to the Lexus app. Apparently reprogramming the computer without deleting the Rob data won't clear the alarm history.
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