jahnjva

I gave up trying to use the tailgate close and lock. I just use the close button and lock it from the back door since I now carry just the wallet key card.

bschatzow

​​​​​​My dealer has multiple locations in NJ , but same dealer. I'll see what happens when I meet with the Lexus rep next week. It is unbelievable that no one from the dealer can tell me what the beeps mean? The two and some times when it closes I get six after it is closed and the mirrors fold in.

mikemu30

Mine works but only if you walk away briskly. One millisecond too long and it won't close.

bschatzow

Then it doesn't work! The manual says you have 30 seconds to walk away, not milliseconds. I believe there is a design issue and the more people that complete the faster it will get fixed.

WellsB

Something I recently discovered is that I have to actually be under the lift gate when I press the close and lock button for it to reliably work. If I'm standing back from the door, it usually doesn't work. I think the proximity sensor has to sense you before it will work.

BLUKTY2

Interesting observation. I will pay more attention on where I am standing to see if this makes a difference on mine.

bschatzow

What do you mean by under? I stand very close to the bumper (almost touching) and hit the button. I would think this is under? I can't figure out why it works or doesn't. So times after a fail, I do not move and press the button again and it works.

WellsB

My head is near the button when I press it. That does place me near the bumper. Since starting that, I've not had a failure to lock, and I have taken stuff out of the back after hitting the button. Before, I'd be standing back from the door when I pressed the button, and it was unreliable.

bschatzow

I believe that is where I am. I stand on the right side and reach up and hit the button. I and the dealer tried many positions and did not find any that was more reliable than the next. Again if this is what is needed, Lexus has a sensor issue as there is no way this is a correct design. It should be able to pick up a person anywhere within arms length of the button. No one at Lexus has been able to tell me what the two beeps mean. From that clue maybe we can figure out what is causing this issue.

mikemu30

This one gets classified under BIGGER FISH TO FRY. Easy enough to just use the close button and then tap the door handle to lock. The prior gen had the WAVE SENSOR which also barely ever worked.

daryll40

Exactly. This and the quirky Digital Key. I now ignore both and just press the regular close button. Lexus should fix this stuff but it’s not worth stimulating my brain’s annoyance center

Urlik

We’ve never used the digital key either but still annoyed we had to pay for that crappy system as an option.

bschatzow

Not really. I back in a lot and empty trunk. No option to lock from the back.

toyotaman7

There is a small button to lock on the outside, next to the larger open button.

bschatzow

Not by the hatch.