Toyota dealer servicing Lexus
#16
Toyota dealer near my place said they can change oil and perform service on Lexus vehicle. They also said for Lexus they will use only Lexus recommended oil and parts. Is that safe to use that option once free service period expires? They also said it is cheaper than getting serviced at Lexus dealership.
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ggebhardt (12-17-23)
#17
go to toyota for oil changes. go to lexus for recalls. I never knew dealers don't use factory oil. don't want to think what quick lube places put into people's cars.
Last edited by fgina; 12-21-23 at 09:47 AM.
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Carbuff2 (12-22-23)
#18
#19
Pole Position
I suspect that I am really paying for that omelet after the 10k service but with the few miles I drive, service visits are few and far between. My biggest worry is having some tech mess up my vehicle which has operated without flaw. Finding good service techs is a challenge for any dealership.
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CCGS (12-23-23)
#20
I suspect that I am really paying for that omelet after the 10k service but with the few miles I drive, service visits are few and far between. My biggest worry is having some tech mess up my vehicle which has operated without flaw. Finding good service techs is a challenge for any dealership.
I had used one particular Toyota dealer where I had lots of success just getting a la carte work done, but the last time I went they invented $3000 worth of stuff that "needed to be done" all of which were BS...like a full tuneup not required for another 30k miles, four wheel alignment, broken shocks that were completely fine....I asked to talk to the technician who was about 20 years old and could not defend any of his findings...have heard from others that post pandemic they are heavily pushing unnecessary repairs, and I simply won't play that game. LIve and learn.
#21
Toyota dealer near my place said they can change oil and perform service on Lexus vehicle. They also said for Lexus they will use only Lexus recommended oil and parts. Is that safe to use that option once free service period expires? They also said it is cheaper than getting serviced at Lexus dealership.
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CCGS (01-03-24)
#22
Yeah, pretty much like a Highlander (or at least my previous one was).
#23
For service, Lexus or Toyota dealer?
When I took my Lexus in for its 10k service, It didn't feel good. The brakes occasionally made a grunt sound when on a hill and I removed my foot from the pedal. Thinking this was no big deal under warranty, the service guy told me they'd look at it but there could be a charge of their hourly rate. I didn't feel right. I felt like I was dealing with a salesman on commission.
Long story short, it wasn't a big deal and they made a big deal of not charging me. Weird.
I had Acura's years. There was a guy there who more than took care of me. He know works at the local Toyota dealer as the service manager. Thoughts on taking my RX there instead of the Lexus dealer?
Long story short, it wasn't a big deal and they made a big deal of not charging me. Weird.
I had Acura's years. There was a guy there who more than took care of me. He know works at the local Toyota dealer as the service manager. Thoughts on taking my RX there instead of the Lexus dealer?
#24
#25
Sometimes, technicians are as well.
I've had wiper blade replacement recommended when I had changed them myself, only 3 weeks before.
The daughters have had $1500 work of work recommended when they brought their cars into dealers for recalls....Luckily I taught them to ask for a list and they would 'think about it'.
I've had wiper blade replacement recommended when I had changed them myself, only 3 weeks before.
The daughters have had $1500 work of work recommended when they brought their cars into dealers for recalls....Luckily I taught them to ask for a list and they would 'think about it'.
#26
#27
Just went to my smart, local guy (not a dealer) and my annual oil change* and 10k service came to a hundred bucks. So reasonable...cabin air filter, a few minor things. As we have discussed elsewhere, the basic service for a Lexus just isn't very expensive compared to other luxury vehicles...
* we drive fewer than 10k miles per year in this 2023 RX.
* we drive fewer than 10k miles per year in this 2023 RX.
#28
So I just talked to my Lexus dealer that is 100 miles away. The 15000 mile service is like $450 which obviously doesn’t include an oil change. So a glorified walk around for $450. My local Toyota dealer will do an oil change and tire rotation for $110. The oil change at the Toyota dealer includes a multi point inspection which appears to include everything required in the Lexus 15000 mile service except “tighten axle shaft bolt”.
Anybody know how big a deal this is (tighten axle shat bolt) and whether Toyota should be able to do this?
Anybody know how big a deal this is (tighten axle shat bolt) and whether Toyota should be able to do this?
#29
So I just talked to my Lexus dealer that is 100 miles away. The 15000 mile service is like $450 which obviously doesn’t include an oil change. So a glorified walk around for $450. My local Toyota dealer will do an oil change and tire rotation for $110. The oil change at the Toyota dealer includes a multi point inspection which appears to include everything required in the Lexus 15000 mile service except “tighten axle shaft bolt”.
Anybody know how big a deal this is (tighten axle shat bolt) and whether Toyota should be able to do this?
Anybody know how big a deal this is (tighten axle shat bolt) and whether Toyota should be able to do this?
#30
So I just talked to my Lexus dealer that is 100 miles away. The 15000 mile service is like $450 which obviously doesn’t include an oil change. So a glorified walk around for $450. My local Toyota dealer will do an oil change and tire rotation for $110. The oil change at the Toyota dealer includes a multi point inspection which appears to include everything required in the Lexus 15000 mile service except “tighten axle shaft bolt”.
Anybody know how big a deal this is (tighten axle shat bolt) and whether Toyota should be able to do this?
Anybody know how big a deal this is (tighten axle shat bolt) and whether Toyota should be able to do this?
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Carbuff2 (03-17-24),
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