austin1983

Toyota dealer near my place said they can change oil and perform service on Lexus vehicle. They also said for Lexus they will use only Lexus recommended oil and parts. Is that safe to use that option once free service period expires? They also said it is cheaper than getting serviced at Lexus dealership.

ggebhardt

Many people I know have been doing this for years and years. They use the same things that Lexus uses and yes they will be a little cheaper.

So will argue but if the Toyota dealer is closer, they are an option.

Freds430

Toyota dealership 10 minutes away and Lexus 30 minutes away. I use both and yes Toyota dealership is cheaper. Routine maintenance Toyota. If I have a repair would use Lexus. Consensus is if dealerships are owned by same they will not let you use both. Mine are two different owners.

Carbuff2

Would a Toyota dealer do the included Lexus COMPLIMENTARY services at no cost?

Klamalama

Toyota dealer is 10 minutes away and a little cheaper. Lexus dealer is 1 hour away. My part of Texas has numerous Lexus owners. I'm sure most are going to Toyota for maintenance service.

BillUK

Outside of warranty requirement things then I just buy the oem parts and take it to my local independent, except for possibly hybrid sytem stuff.

Urlik

No, they can’t do that or warranty work.

fgina

Toyota waiting room always have 30 people, smells funny. Plus those two, three annoying ladies talking loud on their phone. Lexus lounge has free snacks, loaner cars, etc.... of course priced into your service fees.

ggebhardt

I have not been to my Toyota dealership yet. My Lexus dealer does a 3 egg ham and cheese omelet with toast and great coffee. I always look forward to my visit.

budwom

Almost certainly cheaper, and you can save (at a lot of dealerships) if you simply specify what is to be done at your whateverK service, such as saying oil change, rotate tires, etc, as opposed to specifying "I want the 30k service" which is ludicrously priced at many dealerships.
When I bought my 2013 Lexus I got an estimate for all the various servicing costs well past 120k, and by simply going to a Toyota dealership and specifying what I wanted done, I routinely saved 60%....no reason to pay $200 for a glorified oil change.

mmano

Could my warranty be void if I did not have my RX maintained at a Lexus dealership?

oneround

Here's what Lexus says in the Maintenance and Service Guide.

However, I think I read somewhere in one of their documents that if you have your service done at the dealer, then they accept the previous maintenance/repair had been done properly - no issues with a warranty repair. However, if not done by Lexus, they could claim the other shop screwed it up and deny the warranty claim.

Edit: Oh, and I believe that having service done at a Toyota dealer is no better for warranty than going to an independent shop.

js6543md

The Federal gov has a law that maintenance can be done at other locations and not void warranties...Magnuson-Moss Warranty Act (MMWA) prevents manufacturers from using disclaimers on warranties in an unfair or misleading manner

Indy repair shops can perform maintenance without issue--unless it would be gross negligence on the repair

BillUK

Not sure about US, but in UK factory warranty is still valid if service carried out by non Lexus dealership. Extended warranties however are conditional on Lexus dealership service.

sktn77a

iTrader: (2)

Toyota uses Toyota parts. Lexus uses Toyota parts (look at the packaging they come in). Now, you get a free loaner car at Lexus, not at Toyota. If that is a necessity, then go to Lexus. If not, go to Toyota (usually 15%-20% less than Lexus).