RX - 5th Gen (2023-present) Discussion topics related to the 2023 and up RX models

2023 rx500h ventilated seat fan rubbing noise

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Old 12-13-23, 09:32 AM
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nick888z88
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Default 2023 rx500h ventilated seat fan rubbing noise

After I got my car for two weeks I noticed there is a weird sound coming from the ventilated seat. Sound like something is rubbing against the fan. I took it to the dealership, they replaced the blower. Couple days later the sound came back. Took it to dealership again, they had someone from lexus came out and they told me that “the sound is normal, only the 500h f sport have it and that’s how it’s designed”! I’m shocked that lexus would design a seat like that and don’t know how to fix it. I called a friend with the same car. She told me her didn’t have the sound. Just wondering if anyone have the same problem? And if it was fix or not?

thanks
Old 12-14-23, 10:56 AM
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Carbuff2
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Ours is quiet.

Is the noise from the ventilation inside the seats, or the hybrid battery vent system? (Not sure if that includes a fan or not)
Old 12-14-23, 12:25 PM
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nick888z88
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It’s coming from the fan inside the seat.
Old 12-14-23, 04:24 PM
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Urlik
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Warranty it. It should be silent.
Old 12-14-23, 06:07 PM
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oneround
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I had it happen to an LX that was out of warranty. I pulled the seat out to find there was some bits of trash that had been pushed up under the seat and somehow sucked into the blower cage.

Sound should speed up & slow down with fan speed. Offered in case the sound heard would fit this sort of scenario.
Old 12-14-23, 06:08 PM
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nick888z88
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Originally Posted by Urlik
Warranty it. It should be silent.
i warranty it. They replaced the fan and still have the sound. Now the dealership don’t know how to fix it and said that how it’s built.
Old 12-15-23, 05:16 AM
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Ask the dealer to show you how another car from their lot makes the same noise. <<Evil Grin>>
Offer to call Lexus Corporate for them...
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Old 12-15-23, 06:28 AM
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mikemu30
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Originally Posted by nick888z88
i warranty it. They replaced the fan and still have the sound. Now the dealership don’t know how to fix it and said that how it’s built.
Do the seat ventilators have three speeds as in the past generation RX? Ours is a 2017 and the fan on high sounds like a jet engine taking off.
Old 12-15-23, 07:49 AM
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nick888z88
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Originally Posted by Carbuff2
Ask the dealer to show you how another car from their lot makes the same noise. <<Evil Grin>>
Offer to call Lexus Corporate for them...
I asked them. They told me that they didn’t have any in the lot. So I did call corporate and now waiting to meet the FTS for DIAGNOSTICS.
Old 12-15-23, 07:51 AM
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Originally Posted by mikemu30
Do the seat ventilators have three speeds as in the past generation RX? Ours is a 2017 and the fan on high sounds like a jet engine taking off.
yes it’s three speeds and my fan on high is loud with a rubbing sound.
Old 12-15-23, 08:07 AM
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mikemu30
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Originally Posted by nick888z88
yes it’s three speeds and my fan on high is loud with a rubbing sound.
Probably the same design. Turn your radio up
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