RX - 5th Gen (2023-present) Discussion topics related to the 2023 and up RX models

How many Key Fob are included with new RX?

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Old 05-19-23, 07:34 PM
  #256  
jbull
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Originally Posted by pwlang;[url=tel:11411336
11411336[/url]]Does anyone know how many Key Fobs comes with the new 2023 Lexus RX 350h Luxury. I know you can purchase the digital key (smartphone) with a subscription, but I just want two key fobs.
Good luck with receiving your 2nd fob. Jan- may waited. Now they say June. I called Evansville IN dealer he can’t do anything.wont give me a company complaint number.
Old 05-19-23, 08:16 PM
  #257  
Urlik
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The Lexus phone number is in your manuals.
Old 05-20-23, 04:32 AM
  #258  
Klamalama
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Has anyone tried filing a complaint with their state's Attorney General's office? In the past, I've found them to be effective in quickly getting results regarding consumer fraud.
Old 05-20-23, 06:20 AM
  #259  
Urlik
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Where is the fraud? They put an actual sticker on the door saying your second key is delayed due to supply constraints.
Old 05-20-23, 07:58 AM
  #260  
daryll40
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Originally Posted by Urlik
Where is the fraud? They put an actual sticker on the door saying your second key is delayed due to supply constraints.
I agree with this. It’s yet another pandemic-related annoyance that does not rise to the level
of fraud or seriously damaging anyone. The way it’s being handled is a black eye for Lexus, but there are lots of black eyes these days.
Old 05-20-23, 10:27 AM
  #261  
tedward155
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Originally Posted by Urlik
The Lexus phone number is in your manuals.
It's also on the letter we all received.
Old 05-20-23, 01:14 PM
  #262  
lexusnyca
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1-800-25-lexus
Old 05-21-23, 09:52 AM
  #263  
FMY421
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I recently took delivery of an RX 350h, and got only one fob. The car was built in April in Canada.
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Old 05-21-23, 01:24 PM
  #264  
tedward155
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Originally Posted by FMY421
I recently took delivery of an RX 350h, and got only one fob. The car was built in April in Canada.
Did the dealer give you his take on when you would receive the second fob? I would be surprised if it arrived before Christmas. And congrats on your new car.
Old 05-21-23, 01:48 PM
  #265  
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Originally Posted by tedward155
Did the dealer give you his take on when you would receive the second fob? I would be surprised if it arrived before Christmas. And congrats on your new car.
post 186 in this thread is the latest news.
Old 05-21-23, 02:03 PM
  #266  
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Originally Posted by tedward155
Did the dealer give you his take on when you would receive the second fob? I would be surprised if it arrived before Christmas. And congrats on your new car.
I think he said 1-2 months, but I don’t recall exactly sorry. He also said waitlist is now 1-2 years on RX 350h. I find both hard to believe.
Car salesmen tend to be master bull****ters.
Old 05-21-23, 02:42 PM
  #267  
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Originally Posted by Dhill
Looks like someone on the NX forum got an email from Lexus regarding the second key. Seems to match the timing from the earlier post. They are in Phase 1 for July notification. Phase 2 starts in September.

https://www.clublexus.com/forums/nx-...3-2nd-key.html



Bringing this down to the bottom of the thread.
Old 05-21-23, 02:58 PM
  #268  
Klamalama
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My dealer said the wait on my RX 350h would likely be 4 to 6 months. Got it in one week.
Old 05-21-23, 03:19 PM
  #269  
tedward155
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Originally Posted by FMY421
I think he said 1-2 months, but I don’t recall exactly sorry. He also said waitlist is now 1-2 years on RX 350h. I find both hard to believe.
Car salesmen tend to be master bull****ters.
Yes I wouldn't believe either. I know there are 2 maybe 3 350h on the lot and not sold here in Little Rock. And if you were given a key fob in "1-2 months" that would be ahead of when folks who bought their cars last December have been promised theirs.... September this year
Old 05-21-23, 04:55 PM
  #270  
Eagleboy99
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Originally Posted by tedward155
Did the dealer give you his take on when you would receive the second fob? I would be surprised if it arrived before Christmas. And congrats on your new car.
I'll be happy if our 350h arrives by Christmas - one fob would be fine.
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