RX - 5th Gen (2023-present) Discussion topics related to the 2023 and up RX models

How many Key Fob are included with new RX?

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Old 06-12-23, 01:44 PM
  #286  
daryll40
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Originally Posted by madmax24
I'm not really worried about what Dealers are promising NOW. What I am worried about is the sticker on my RX, purchased in Nov 22, which clearly stated I would receive my 2nd key within a month. Toyota/Lexus knew at the time they were not going to be able to honor that promise. They intentionally deceived their Customers. Toyota, Lexus and even my dealer "ghosted" me when I started making inquiries. I finally got a letter, saying I MIGHT get a 2nd key fob in September.I received the letter after I wrote to my State's Consumer Affairs Bureau and my Congressperson. I have zero confidence that I will receive my 2nd Fob, in September.
In a usual world, you’d have a big case. In the world of well known chip shortages, no regulator or court is likely to do much more than shrug and feel your pain. Lexus should throw in a free service (a real service with an oil change) or some similar goodwill gesture. But in the real world, most will deem “rich new Lexus buyers’” crying about a missing key as a laughable first world problem.
Old 06-15-23, 05:02 AM
  #287  
paulsims
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Originally Posted by IBen
Has anyone actually got the second key yet? I bought in December and still have not got one. Dealership and Lexus Canada just give runaround when I call. Same as in the states dealership will not give contact info for complaints with Lexus corporate
.
We picked up our RX last month in Vancouver and were told the 2nd key would most likely be available by the end of this year.
Old 06-15-23, 02:04 PM
  #288  
lexusnyca
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So I picked up my car today - just one FOB, but they do give you the 2nd mechanical key at delivery. To be inserted into fob#2. I know how to unlock the car with the mechanical key, but you can't start the car with it - correct? So its of limited use, still they give it to you at delivery.
Old 06-15-23, 02:08 PM
  #289  
daryll40
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Originally Posted by lexusnyca
So I picked up my car today - just one FOB, but they do give you the 2nd mechanical key at delivery. To be inserted into fob#2. I know how to unlock the car with the mechanical key, but you can't start the car with it - correct? So its of limited use, still they give it to you at delivery.
That is correct
Old 06-15-23, 05:05 PM
  #290  
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Default Key update


Old 06-15-23, 06:52 PM
  #291  
Dhill
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I don’t have that update on my app. Not surprised though, the app really sucks.
Old 06-16-23, 02:05 AM
  #292  
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Originally Posted by lexusnyca
So I picked up my car today - just one FOB, but they do give you the 2nd mechanical key at delivery. To be inserted into fob#2. I know how to unlock the car with the mechanical key, but you can't start the car with it - correct? So its of limited use, still they give it to you at delivery.

‘’They give the extra mechanical key at delivery. This save them from having to keep track of the key and having any security issues. Sounds logical to me.
Old 06-18-23, 11:00 AM
  #293  
almot
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Did anyone get a second key? They promised to start sending them in May.
Old 06-18-23, 11:30 AM
  #294  
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Originally Posted by almot
Did anyone get a second key? They promised to start sending them in May.
Post #267 this thread is the latest news: https://www.clublexus.com/forums/rx-...new-rx-20.html
Old 06-18-23, 05:38 PM
  #295  
madmax24
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Originally Posted by daryll40
In a usual world, you’d have a big case. In the world of well known chip shortages, no regulator or court is likely to do much more than shrug and feel your pain. Lexus should throw in a free service (a real service with an oil change) or some similar goodwill gesture. But in the real world, most will deem “rich new Lexus buyers’” crying about a missing key as a laughable first world problem.
I disagree. In a world of chip shortages, everything from smart TVs, Microwaves and other automobiles, continue to be sent to market. All use a variety of chips. Toyota, failed to maintain an adequate supply of chips, to meet future demand. I understand the economics of "Just In Time Inventory," but that can bite you when one fails to look ahead for possible interruptions.

I don't believe you can classify RX owners as "rich." Compare the price of an RX to a new Tundra, F-150, or any truck. How about Cadillac, Yukons, etc?
Old 06-18-23, 06:28 PM
  #296  
daryll40
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Originally Posted by madmax24
I disagree. In a world of chip shortages, everything from smart TVs, Microwaves and other automobiles, continue to be sent to market. All use a variety of chips. Toyota, failed to maintain an adequate supply of chips, to meet future demand. I understand the economics of "Just In Time Inventory," but that can bite you when one fails to look ahead for possible interruptions.

I don't believe you can classify RX owners as "rich." Compare the price of an RX to a new Tundra, F-150, or any truck. How about Cadillac, Yukons, etc?

The average American doesn’t have $500 for an emergency. While you are right that many hulking trucks cost more, the average American on a jury against Lexus thinks “rich person’s silly problem”.
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Old 06-18-23, 07:02 PM
  #297  
Elvisfan
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Originally Posted by daryll40
The average American doesn’t have $500 for an emergency. While you are right that many hulking trucks cost more, the average American on a jury against Lexus thinks “rich person’s silly problem”.
Unless there is a reason it can’t be done, I’d go to Batteries Plus and have a key made. I don’t think having 1 key is a rich person’s problem.
Old 06-19-23, 11:57 PM
  #298  
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I have my appointment for next monday to get my second key!
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Old 06-20-23, 04:12 AM
  #299  
daryll40
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Originally Posted by 1slowes250
I have my appointment for next monday to get my second key!
And how did this happen? Did Lexus or the dealer contact you or did you contact them? And when did you get your vehicle?
Old 06-20-23, 07:18 AM
  #300  
lexusnyca
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Originally Posted by 1slowes250
I have my appointment for next monday to get my second key!
When did you take delivery of the car?


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