RX - 5th Gen (2023-present) Discussion topics related to the 2023 and up RX models

How many Key Fob are included with new RX?

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Old 09-02-23, 09:48 AM
  #466  
krafty81
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Thanks good to see! I sent a letter to BBB on the issue. Response from Lexus was the standard line about chip shortage and how I would be sent a "first class letter" when a fob was available. Purchased car in Feb but no letter yet.
Old 09-02-23, 10:44 AM
  #467  
budwom
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Originally Posted by krafty81
Thanks good to see! I sent a letter to BBB on the issue. Response from Lexus was the standard line about chip shortage and how I would be sent a "first class letter" when a fob was available. Purchased car in Feb but no letter yet.
I know I'm beating a dead horse, but I don't know how they can blame a chip shortage. You paid for your car in full, yet they are shipping a key fob with each new car that is built but not yet paid for.
Old 09-02-23, 05:24 PM
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lexusnyca
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They didn't have enough chips to make 2 for each car, apparently.
Old 09-03-23, 01:06 AM
  #469  
mathjak107
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the dealer is paying for those cars with loans
Old 09-03-23, 05:01 AM
  #470  
budwom
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Originally Posted by lexusnyca
They didn't have enough chips to make 2 for each car, apparently.
That rang true for a while...it doesn't ring true when other car manufacturers, with less buying clout than Toyota, give you two fobs.
Old 09-05-23, 09:13 AM
  #471  
ssimekaz
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Got a message in my app. Called this morning and (theoretically) have an appt for 0900 tomorrow to receive a second FOB....

We'll see.....
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Old 09-10-23, 02:40 PM
  #472  
Yoosi
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Originally Posted by cuzi
I talked to Lexus and hey indicated the 2nd fob would arrive in the April/May time frame.
Did you get one ?
Old 09-10-23, 02:53 PM
  #473  
Urlik
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Originally Posted by Yoosi
Did you get one ?
Really? Replying to a January post when those owners got a letter in April saying it would be this September when they got the second key later in the thread?
Old 09-10-23, 02:55 PM
  #474  
ssimekaz
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Originally Posted by Yoosi
Did you get one ?
Yes, it went very smoothly.... In and out in 1 hour. Had some trouble setting up wife for using the second key, but that's another tale. They did NOT do anything other than give me the car back and say 'here's the 2nd key, may the force be with you'. Even after getting her setup, my settings are now kinda screwed up and I keep getting a message that 'a new key has been registered'. The battle continues, but a major step forward...
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Old 09-10-23, 02:59 PM
  #475  
Yoosi
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Originally Posted by ssimekaz
Yes, it went very smoothly.... In and out in 1 hour. Had some trouble setting up wife for using the second key, but that's another tale. They did NOT do anything other than give me the car back and say 'here's the 2nd key, may the force be with you'. Even after getting her setup, my settings are now kinda screwed up and I keep getting a message that 'a new key has been registered'. The battle continues, but a major step forward...
Congrats! Im sure there is a way to get rid of that message and hope you figure it out soon
Old 09-10-23, 03:02 PM
  #476  
ssimekaz
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Just found this from another thread, FYI....

■ If "A New Key has been Registered Contact Your Dealer for Details" is displayed This message will be displayed each time the driver's door is opened when the doors are unlocked from the outside for approximately one week after a new electronic key has been registered.
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Old 09-20-23, 02:48 PM
  #477  
Urlik
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Got an email today that our second key should be available in December 2023. Our build month was April 23. It says we should receive a letter that month.
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Old 09-20-23, 02:50 PM
  #478  
Yoosi
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Originally Posted by Urlik
Got an email today that our second key should be available in December 2023. Our build month was April 23. It says we should receive a letter that month.
Hoping to get that email soon. 1 key w/ 2 drivers is such a pain
Old 09-20-23, 03:04 PM
  #479  
LARRX350
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Originally Posted by Urlik
Got an email today that our second key should be available in December 2023. Our build month was April 23. It says we should receive a letter that month.
Just finished reading your post when I got a new email message from Lexus. Got very excited thinking that I might get my second key soon! However, it was just the "We know this is a major inconvenience but we're working through the global semiconductor shortage, we'll notify you when it's available."
Guess I should have known better as I have a May / June build date with delivery in July! Oh well...............
Old 09-20-23, 06:35 PM
  #480  
CommodoreAmiga
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I'm concerned. I received a similar email that I'd receive my 2nd fob in December 2023. However, the same email stated I was supposed to receive one fob and two metal keys at delivery. I did not receive the second metal key. I only received one fob with a key inside that fob.

I wonder if the dealer is going to give me a hard time when I pickup my 2nd fob and request they comp me the metal key they didn't give me originally.


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