madmax24

I got my letter today (Tuesday) for my RX 350, purchased in Nov 22. I called the dealer today and have an appointment for Thursday to come in and get the new fob programmed and picked up. Will wonders ever cease?

toyotaman7

In canada they are still selling them with 1 Fob and you can NOT even buy a second fob. Even if I pay for it.

Lexus put a stop sale on key fobs for dealers. That is not good for multi driver households and people with bad memory that can't remember where they left their keys.

Eagleboy99

Airtag your fob.

IBen

Just a quick update. Second key came in as planned and has been programed and given to me. only took them 10 months to provide something that should have come with the car! but that's Lexus exceptional service for you ha ha ha.

jahnjva

So if you really lose you key, you have to put your car in storage and wait till the 2nd key comes?

krafty81

No they will make you a key if you need one.

budwom

once they tow you to the dealership (I saw this happen).

DaveLissa

I called Lexus and then my dealer last week; apparently, they make keyfobs in rotation, and mine (purchased in January), should be coming in a month or two.

madmax24

Will wonders ever cease? I went to my Lexus Dealer today to receive my 2nd FOB. I have the 2023 RX, Nori Green, Luxury package, purchased in Nov 2022.

KennyE

Just purchased our RX in July. There's a local locksmith that advertises full programming for auto transponders. I called to see what a '23 Lexus RX would run. Programming is only $56USD. Nice. But seems not just any 'ol 4 button fob will work. Has to be a Lexus fob. And those? About $450, for a blank. Even the locksmith went "wow". Guess we'll wait that nearly a year, like everyone else.

Jpyeatt

SAME! They literally waited until I handed them my check and signed all the papers. THEN, they told me only one key fob available, but the other will arrive in July.
it is now October and no key fob.

ALSO, I happen to know that some people who are buying Lexus cars now are getting 2 key fobs when we are still waiting for ours.

I am not sure why this is being made out to be your fault. This is totally unacceptable. If I lose this one key I am screwed.

Urlik

This isn’t happening with RXs yet but it will one day. Lexus has to stop it eventually because it’s costing them a lot of money and doing this for years until everyone is caught up first makes no sense financially. Not mention it just pisses off even more buyers than are already upset.

DaveLissa

Agreed.

Like the previous purchaser mentioned, the sales folk won't tell you that you get only one key until after you've purchased the vehicle (typical car salesman tactics). For me, it's a great inconvenience because my wife and I use both the Lexus and another vehicle at different times, so we usually each have both keys,

My experience with Lexus has been disappointing, the vehicle, the weird electronics, and the sales folk. This will probably be the last Lexus I get.

Urlik

Interesting since Sewell of Forth Worth left the sticker on the driver’s side passenger window that there would be a delay on the second key for us. I got a 4 hour drive one day to get ours since we live in West Texas.

TarmacSL3

Purchased a 2024 RX350 last Saturday and there was a sticker on the driver window stating that a second key will be provided at a later date. Sales person also told us this way before the buying process started.