How many Key Fob are included with new RX?
10-20-23, 11:03 AM
#542
So, it appears that it's averaging right around six to seven months to receive the second transponder. Guess I've got another 6 1/2 months to go! Yikes
10-20-23, 01:00 PM
#544
It looks like 6 to 7 months
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BerthoudPa (10-20-23)
10-22-23, 08:27 PM
#546
10-23-23, 02:02 AM
#547
Pole Position
10-23-23, 03:25 PM
#548
Driver School Candidate
Check your Lexus App. Under 'Health & Alerts' I've got Service Campaign message regarding 'Second Key Delivery Program'.
I called my Service Department and they ordered the second key. I have to take my vehicle to dealership to program it.
I called my Service Department and they ordered the second key. I have to take my vehicle to dealership to program it.
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fgina (10-23-23)
10-23-23, 06:05 PM
#549
Received an email below, for other's reference.
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Congratulations on the purchase of your 2024 Lexus RX Hybrid. You made an excellent choice and will undoubtedly enjoy your vehicle for many years to come. When you took delivery of your new Lexus, you were provided with one Smart Key and a second mechanical key, instead of two Smart Keys. This was due to the global semi-conductor shortage impacting certain microchips. Unfortunately, these shortages are still impacting the delivery of a second Smart Key. Currently, we expect to be able to provide you with your second key in December 2023. We will notify you by first class mail when your second Smart Key is available, with information on how to obtain your key from your dealer. At Lexus, we have a strong focus on our guest experience, and we acknowledge the inconvenience this situation may have caused you. We appreciate your patience and understanding as the global semi-conductor shortage continues and we work to provide you with your second Smart Key. Thank you again for purchasing a new Lexus. If you have any questions, please contact the Lexus Brand Engagement Center at 1‑800‑255‑3987, Monday through Friday, 7:00 am to 7:00 pm, and Saturday, 9:00 am to 6:00 pm Eastern Time. Sincerely,Lexus Guest Experience
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Congratulations on the purchase of your 2024 Lexus RX Hybrid. You made an excellent choice and will undoubtedly enjoy your vehicle for many years to come. When you took delivery of your new Lexus, you were provided with one Smart Key and a second mechanical key, instead of two Smart Keys. This was due to the global semi-conductor shortage impacting certain microchips. Unfortunately, these shortages are still impacting the delivery of a second Smart Key. Currently, we expect to be able to provide you with your second key in December 2023. We will notify you by first class mail when your second Smart Key is available, with information on how to obtain your key from your dealer. At Lexus, we have a strong focus on our guest experience, and we acknowledge the inconvenience this situation may have caused you. We appreciate your patience and understanding as the global semi-conductor shortage continues and we work to provide you with your second Smart Key. Thank you again for purchasing a new Lexus. If you have any questions, please contact the Lexus Brand Engagement Center at 1‑800‑255‑3987, Monday through Friday, 7:00 am to 7:00 pm, and Saturday, 9:00 am to 6:00 pm Eastern Time. Sincerely,Lexus Guest Experience
10-24-23, 08:55 AM
#551
Received an email below, for other's reference.
-------------------------
Congratulations on the purchase of your 2024 Lexus RX Hybrid. You made an excellent choice and will undoubtedly enjoy your vehicle for many years to come. When you took delivery of your new Lexus, you were provided with one Smart Key and a second mechanical key, instead of two Smart Keys. This was due to the global semi-conductor shortage impacting certain microchips. Unfortunately, these shortages are still impacting the delivery of a second Smart Key. Currently, we expect to be able to provide you with your second key in December 2023. We will notify you by first class mail when your second Smart Key is available, with information on how to obtain your key from your dealer. At Lexus, we have a strong focus on our guest experience, and we acknowledge the inconvenience this situation may have caused you. We appreciate your patience and understanding as the global semi-conductor shortage continues and we work to provide you with your second Smart Key. Thank you again for purchasing a new Lexus. If you have any questions, please contact the Lexus Brand Engagement Center at 1‑800‑255‑3987, Monday through Friday, 7:00 am to 7:00 pm, and Saturday, 9:00 am to 6:00 pm Eastern Time. Sincerely,Lexus Guest Experience
-------------------------
Congratulations on the purchase of your 2024 Lexus RX Hybrid. You made an excellent choice and will undoubtedly enjoy your vehicle for many years to come. When you took delivery of your new Lexus, you were provided with one Smart Key and a second mechanical key, instead of two Smart Keys. This was due to the global semi-conductor shortage impacting certain microchips. Unfortunately, these shortages are still impacting the delivery of a second Smart Key. Currently, we expect to be able to provide you with your second key in December 2023. We will notify you by first class mail when your second Smart Key is available, with information on how to obtain your key from your dealer. At Lexus, we have a strong focus on our guest experience, and we acknowledge the inconvenience this situation may have caused you. We appreciate your patience and understanding as the global semi-conductor shortage continues and we work to provide you with your second Smart Key. Thank you again for purchasing a new Lexus. If you have any questions, please contact the Lexus Brand Engagement Center at 1‑800‑255‑3987, Monday through Friday, 7:00 am to 7:00 pm, and Saturday, 9:00 am to 6:00 pm Eastern Time. Sincerely,Lexus Guest Experience
Others have waited 6 to 7 1/2 months for the second transponder. Hopefully, it will be here in December, as stated. Fingers crossed.
10-24-23, 05:49 PM
#552
We got the same email. Purchased mid-October.
10-24-23, 05:55 PM
#553
10-24-23, 06:04 PM
#554
Pole Position
10-24-23, 06:10 PM
#555