fgina

10/13 - 12/23. This is the new record

budwom

someone at Lexus probably discovered a box in the corner with a hundred thousand key fobs in it. .

djrees

Took delivery on 12/27/23.
Saw a message that key was available, Inquired at dealer today, he told me the second remote is available, made an appointment for next week.

wrinkle

@djrees Where did you see the message that a new key was available ?

djrees

In the Lexus App. Shows as Service Campaigns. There is a bunch of text about the subject vehicles were delivered with only one (1) smart Key on select models. At the bottom of the text is has: Remedy Available * December 21, 2023.
I believe I also saw it briefly on the instrument panel were it shows reminder messages. Was at the dealer yesterday to by some floor mats

, asked a service advisor about it. He looked me up by name and told me it is available and asked when I would like to make an appointment.

WellsB

We never received a message that it was available. The dealer contacted us about the 5k service and told us the key was available too.

wrinkle

This is interesting, as my car gave me the message that a new key has been registered, but I never got any message in the iPhone Lexus app or by email. I requested the my sales rep. to follow up - as I feel pretty positive from what I hear from you/others here (and the car's message) that my keyfob is at the dealer as well. I think South Bay Area dealers handle so much "volume" that unless they are well-managed they are never on top of things like these - customers are just statistics for them to process.

Eagleboy99

Ordered January 2023, delivered September and here we are - 2024 and no second key. Lexus service sucks.

Carbuff2

You get that message occasionally on the dash, AFTER the new key has been registered to the car. Goes away after a week or so.

That is a FLAG in case some scoundrel has intercepted your FOB's signal and is waiting to drive your RX away....

CommodoreAmiga

It would display if a new fob was registered... not if someone had "intercepted" your existing fob signal.

Carbuff2

That is what I meant to say.

Some thieves intercept FOB signals from high-end cars, but then they register their own FOBs to steal your car, later. Or, to enable the HomeLink, to get into your house!

happy1977

None so far. Do you have 2 mechanical keys?

WellsB

Our second mechanical key was in a little slot in the cover for the manuals.

pakbet

We were given 2 mechanical keys and one fob. I assumed the spare mechanical KEY is a pair for the card style key. So it is really for the 2nd Fob, whenever we will get it? It frustrates me sometimes when companies use semi con shortage. They gave us a credit card style key that I don't want in the first place. They should have just taken that chip on that card and put in a fob!!

WellsB

We bought our RX450h+ mid-October. We received the second fob last week