Elvisfan

Unless the fact that there was only one key was in the contract I signed, I would have never taken the car with 1 key.

Urlik

That's OK, someone else would have gladly taken it.

grhughes

Do any of you guys have the OEM part number for these fobs?

Urlik

Post #706. You can find it easier by going to the top of the thread and hit the "search this thread" and put "part number" in the box.

Rving

Has anyone with RX350 2024 received their second FOB yet

Urlik

The mods will move your post here: https://www.clublexus.com/forums/rx-...th-new-rx.html

mikemu30

Long thread - after three months and no second fob, I made some loud noise and the fob magically was ready for me the next day

Rving

Thanks for the reply. I received only one fob and as I was walking out the door was told by the way the second one will only come in 4 to 6 months. I was told by the parts dept. today that they are treating it like a service recall and would get a letter in the mail letting me know when it would be available.
RX350 2024 Executive Pkg. pearl White

mikemu30

They gave me the same cockamamie explanation and I told them to make sure I had the fob no later han 6/15. I received a call the next day to com pick it up. Had to sit there about 40 minutes while they programmed it.

Rving

What do they need to program it? The old fob and/ or the car

mikemu30

You'll have to bring the car in. At least that's how I did it but the dealer is only ten minutes from home.

zazaa

Bought a 2024 RX500h last November and was told there was a chip shortage and I would get my second fob in March. That came and went and I was told I would be receiving it in May. May has come and gone with no fob. I called the dealership and the Lexus Customer Service line. The customer service rep told me someone would be getting back to me which didn't happen. The dealer now said Lexus informed them they are still delayed and I should get it by the end on this month (June). I feel this is just guessing on their part. Is there any way to purchase a second fob and get it to work with our car. I wonder if at the time of purchase I held my ground and said two fobs or no deal if they would have miraculously would have come up with one, Anyway I have learned my lesson. No sale unless I get two fobs at time of purchase.

Danikins

We purchased a new 2024 RX350 in May, and were given 1 key fob, promised a second shortly, and told we would receive a letter from Lexus when the other key fob was available. A month letter, having received no letter, I called Lexus customer service, and was told that we would receive a letter in October telling us when a 2nd key would be available. $70,000 car, 1 key, 5 month wait to receive a letter telling us when we might expect the 2nd key!!! No joke. You can't make this stuff up!!! And no heads-up before we purchased the car!!

wa3cuj

I took delivery 7 months ago. In January I received and email saying I would get my 2nd fob in March. Didn't happen. Then they said May. Didn't happen. Today I sent an email asking if I can expect to receive it by Christmas (my sarcasm was intended!). I haven't received a reply. I wonder if they would consider refunding what I paid for the vehicle since they haven't delivered!

wrinkle

When I recently inquired about mine (at almost 6 months from delivery), the parts dept at the buying dealer used interesting wording for the 2nd key - as being "warranty item" that may take up to 8 months for delivery, while offering to sell me a new key (certainly with dealer markup, I presume) that would be delivered much quicker, he said.

Under that line of Lexus reasoning ("warranty" !), you might want to try lemon law return of the car as well - it may very well fly under legal rubric of a lemon