How many Key Fob are included with new RX?
#856
Driver School Candidate
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I think a better way to look at it is the factory finally has enough fobs to end this issue. Logistically it makes sense that there is a small overlap with getting existing owners keys and new factory cars keys. Hopefully your fob is on the way.
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#857
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[QUOTE=mookiwan;11762485]I think a better way to look at it is the factory finally has enough fobs to end this issue. Logistically it makes sense that there is a small overlap with getting existing owners keys and new factory cars keys. Hopefully your fob is on the way.[/QUOTEI
I opened a case as they kept pushing my second key back - with no indication at all when I would get it. Long story short they still are having problems fulfilling the backlog. The think it will be August for me (took delivery in April). And will work with me to get an exception if there are further delays. It's more annoying than anything else for me. Tried the digital key just for grins and it worked - at least once.
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I opened a case as they kept pushing my second key back - with no indication at all when I would get it. Long story short they still are having problems fulfilling the backlog. The think it will be August for me (took delivery in April). And will work with me to get an exception if there are further delays. It's more annoying than anything else for me. Tried the digital key just for grins and it worked - at least once.
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#858
Lexus Test Driver
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They're ordering a new blade and will have to cut it. They have no idea where it went but never tried to claim they gave it to me.
#859
Intermediate
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So for my service needs, I polled on Reddit about people's experience with the local Lexus dealers in my area, and picked specific Service Advisors to ask for, to ensure quality and trust. It was not the dealer I bought from, to whom I will never go back to again.
Last edited by wrinkle; 07-28-24 at 11:20 AM.
#860
Lexus Test Driver
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Every dealer wants to follow the $ and collect it asap. Our RX was not yet built when we purchased. I called a few times for a status update but we were in no rush happily running up miles on the car we traded. Then one day, I get a call at 4PM - your car is here so please come to pick it up tonight😨 Needless to say, I didn't get there that night.
#861
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Latest update from June from Toyota documents show that they will start delivering vehicles with 2 key fob in July. There has been a couple of NX owners getting 2 fobs at delivery in the past few weeks.
#863
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jabaca (07-30-24)
#865
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FYI: Just bought 2024 Lexus RX350. Delivered with one smart key fob. Promised 2nd in six months. I felt uneasy having just one key. So, I took a chance and purchased a key from an online shop for $220. My Lexus dealer successfully programmed the key for $175. It works.
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jabaca (07-31-24)
#867
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Paid $78K for this RX I should have gotten 2 key fobs. Did not know until car had been paid for that there was only 1 fob. They told me to use the connect app - well, I tried that and got stranded because I did not have a phone signal where I had parked. No more Lexus products for me!
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judycarl2001 (07-31-24)
#868
Lexus Test Driver
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All you have to do is raise enough heck with the dealer and you'll get your second fob.
#869
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Not true! We have repeatedly complained!!! Took it up with corporate and after one month back and forth with them they now say we will have fob in 2-3 weeks. Stay tuned.....I'll let you know if it actually shows up!! Our dealer did nothing for us!!!!!!!!!!!!!!!!!! Santa Barbara CA
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jabaca (07-31-24)
#870
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Not true! We have repeatedly complained!!! Took it up with corporate and after one month back and forth with them they now say we will have fob in 2-3 weeks. Stay tuned.....I'll let you know if it actually shows up!! Our dealer did nothing for us!!!!!!!!!!!!!!!!!! Santa Barbara CA
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jabaca (07-31-24)