Digital Key questions
01-18-23, 02:41 PM
#16
01-18-23, 02:43 PM
#17
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JD350B (02-16-24)
01-19-23, 07:51 AM
#19
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No, not really. Because of the chip shortage, they are only including one key fob RIGHT NOW, at delivery. A second one will be delivered to each purchaser at some point fairly soon. My dealer talked about having that second key programmed at the 5000 mile service. I'm not sure if that was just dealer spin or if there are definitive plans to ship the second keys within, say, 5 months (where the assumption is that 1000 miles per month is some sort of normal driving amount).
01-19-23, 08:35 AM
#20
Update on my digital key:
I removed the digital key from lexus app and car and repaired it. It worked fine today. I will try to utilize digital key when I am only travelling within one mile radius from home. So, in case if digital key stops working I can uber my way home to get the fob. I still do not trust reliability of digital key though.
I removed the digital key from lexus app and car and repaired it. It worked fine today. I will try to utilize digital key when I am only travelling within one mile radius from home. So, in case if digital key stops working I can uber my way home to get the fob. I still do not trust reliability of digital key though.
01-19-23, 08:42 AM
#21
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Update on my digital key:
I removed the digital key from lexus app and car and repaired it. It worked fine today. I will try to utilize digital key when I am only travelling within one mile radius from home. So, in case if digital key stops working I can uber my way home to get the fob. I still do not trust reliability of digital key though.
I removed the digital key from lexus app and car and repaired it. It worked fine today. I will try to utilize digital key when I am only travelling within one mile radius from home. So, in case if digital key stops working I can uber my way home to get the fob. I still do not trust reliability of digital key though.
01-19-23, 02:14 PM
#23
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😀😉 🚙 💨 👍🏻👍🏻👍🏻👍🏻
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SSBrx350 (03-25-23)
01-31-23, 10:48 AM
#24
I got mine installed at the dealership at the time I picked my RX350h last Saturday . Then accidentally I deleted it and now can't reinstall it back ( I can install but can't connect it ). No one from Lexus support can help either . Today they reseting my computer at dealership as it came from factory . Will see if it help .
01-31-23, 10:53 AM
#25
I called Lexus at 1-800-255-3987. The noted my issue, had a representative call me back. That representative asked me a few questions, did some trouble shooting, and called me back. They got my digital key to work. I then set up my husbands, no problem. I have an iPhone 12 with iOs 16.x. Give them a call. They were wonderful to work with.
01-31-23, 10:53 AM
#26
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Hugsmindy’s post just above inspired me to try again and it works! I’m not sure what changed, when and why, but I’m happy to have this working.
All that’s left is to for Lexus to assign a part number for the 2023RX body side moldings so the dealer can finally order them.
EDIT: So now I’m getting the “New Key Added” message and to contact the dealer. Somewhere I read that this will age out, I think. Or do I really need to contact the dealer?
All that’s left is to for Lexus to assign a part number for the 2023RX body side moldings so the dealer can finally order them.
EDIT: So now I’m getting the “New Key Added” message and to contact the dealer. Somewhere I read that this will age out, I think. Or do I really need to contact the dealer?
Last edited by daryll40; 01-31-23 at 12:25 PM.
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hugsmindy (01-31-23)
01-31-23, 12:30 PM
#27
I hope they don't have any start up glitches when they introduce the "New and Improved Retinal Scan" device
with a laser that you have to stare into...
with a laser that you have to stare into...
02-01-23, 10:55 AM
#28
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A positive finding: I left my phone on the wireless charger (unintentionally) and the car would not lock. So the digital key works like the FOB in that it can’t be locked in the car. 👍🏻
02-01-23, 11:12 AM
#29
Was your phone running the lexus app at the time? I assume it must have been, it can't "not lock" just based on the bluetooth pairing, because that is active even when the phone is outside the vehicle. I assume that if you quit the app, you could lock the phone in the car with the fob.
02-01-23, 11:24 AM
#30
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Was your phone running the lexus app at the time? I assume it must have been, it can't "not lock" just based on the bluetooth pairing, because that is active even when the phone is outside the vehicle. I assume that if you quit the app, you could lock the phone in the car with the fob.