Did you get the Lexus recall letter?
#1
Did you get the Lexus recall letter?
I am not sure if this has been talked about but I received such letter. The recall is for a change in the accelerator pedal and check on the floor mats. I plan to take the car in. Anybody knows what the pedal change is?
#2
The recall has been discussed somewhere in here. I had it done late last year. Basically the dealer will shave the bottom part of the gas pedal. Mine looks absolutely hideous. They'll check the floor mats to make sure they're secure. If you happen to have all weather mats over the carpeted mats, they'll remove the top mats and throw them in the back. Just make sure you go in with an empty gas tank. The dealer is supposed to fill it up for you.
#4
^^ It is lexus practice to fill up your gas tank as a courtesy when you bring in your car for a recall. I for one would not get this recall done because many people shared their experience like Anita's where they basically make the gas pedal smaller by cutting it. They also use plastic ties to tie the floor mat in place
#5
The recall has been discussed somewhere in here. I had it done late last year. Basically the dealer will shave the bottom part of the gas pedal. Mine looks absolutely hideous. They'll check the floor mats to make sure they're secure. If you happen to have all weather mats over the carpeted mats, they'll remove the top mats and throw them in the back. Just make sure you go in with an empty gas tank. The dealer is supposed to fill it up for you.
I believe the whole concept of filling the gas tank on recalls is optional. Never had one drop of gas added to my RX by the dealership for any of the recalls. Was lucky to get a loaner as if the repair is less than 2 hours the local shops are discouraged from providing them and especially if you are out of warranty even for recalls. There is a definite pecking order in this area on who qualifies for a loaner.
#6
^^ It is lexus practice to fill up your gas tank as a courtesy when you bring in your car for a recall. I for one would not get this recall done because many people shared their experience like Anita's where they basically make the gas pedal smaller by cutting it. They also use plastic ties to tie the floor mat in place
#7
FWIW, I have had recalls completed at least 4 times that I can remember over the years, on 3 Lexus at 3 different dealerships in 2 different States and I have always had the tank filled upon return. The "courtesy" began with the first recall Lexus did back in the day... I's well documented. I suppose one's mileage may vary by dealer I these times, but it has always been done for me, and I consider it a really nice good will gesture that sets Lexus apart from the others.
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#8
It looks like those cool F sport pedals fit on all the 3rd gen models.
They're $189 for a set at Sewell with the CL discount.
They're $189 for a set at Sewell with the CL discount.
#9
It looks like those cool F sport pedals fit on all the 3rd gen models.
They're $189 for a set at Sewell with the CL discount.
They're $189 for a set at Sewell with the CL discount.
#12
#13
Just to let you know a few posts have been removed. We don't want this thread to turn into a debate about unintended acceleration and how to prevent it. There are already multiple threads on this topic in CL.
This particular recall, Lexus Safety Campaign 9LG, is part of an amendment to the original recall Lexus issued in 2009 and includes approximately 131,800 2010 RX350s and 22,200 2010 RX450hs. This information is taken directly from the Lexus Recall Information website. Scroll down to the section called "Lexus Announces Amendment to 2009 Recall" for more details.
Anyone affected by this recall should have received a letter in the fall of last year. You would have also seen notification when you logged into the Lexus owners' website and selected "Safety Recalls & Service Campaigns" under the "My Lexus" tab.
LeoDLion, here is the thread I was talking about before. It also confirms that most members had their gas tanks filled when they brought their RXs in for the recall.
This particular recall, Lexus Safety Campaign 9LG, is part of an amendment to the original recall Lexus issued in 2009 and includes approximately 131,800 2010 RX350s and 22,200 2010 RX450hs. This information is taken directly from the Lexus Recall Information website. Scroll down to the section called "Lexus Announces Amendment to 2009 Recall" for more details.
Anyone affected by this recall should have received a letter in the fall of last year. You would have also seen notification when you logged into the Lexus owners' website and selected "Safety Recalls & Service Campaigns" under the "My Lexus" tab.
LeoDLion, here is the thread I was talking about before. It also confirms that most members had their gas tanks filled when they brought their RXs in for the recall.
#14
Thanks Anita and everybody. I took my car today. They shaved the gas pedal. I am not happy about it. I am writing a letter to Toyota/Lexus Customer Assistance to complain. The shaved bottom part is whitish where the rest of the gas pedal is black. It is ugly and reflects badly on Lexus for doing a solution that looks cheap and trashy. I will update when they reply.
#15
Thanks Anita and everybody. I took my car today. They shaved the gas pedal. I am not happy about it. I am writing a letter to Toyota/Lexus Customer Assistance to complain. The shaved bottom part is whitish where the rest of the gas pedal is black. It is ugly and reflects badly on Lexus for doing a solution that looks cheap and trashy. I will update when they reply.