B1TEM3

I bought a 98 rear SC bumper and I was soo excited and axiously waiting for it to arrive. Today after I got the bumper, I am so disappointed, looking at how they package the bumper, it was not in a box and they FOLDED the bumper .

They folded the bumper --> in result there is crack on either side of the bumper

They should have told me if they want more money for shipping and i would gladly work on the deal.

What would you think I should do?

aliga

iTrader: (147)

ask for your money back, and buy from a reputable source like me.

rwdanthony

iTrader: (53)

wow file a complaint, unless they told you that was going to happen, thats just terrible...

OneJay

iTrader: (14)

Wow that sucks. If you paid via paypal maybe you could also contact them.

mr2tosc4

iTrader: (1)

that's stupidity there...send it back and ask for your money back + reimbursement for shipping. did you pay for shipping insurance/was there any?

B1TEM3

It was from ebay, I did pay for the shipping, but he did not ask for more $ if he need it. I also bought the lower extension, door moulding which i think is ok. But the rear bumper is trashed. I am hesitant to open the packaging since seperating the packaging UPS would deemed the whole package accepted. I would get money back just for the rear bumper?

luckily I paid using paypal and credit card,

kyoso23

Do not open that packaging. Return it ASAP for full refund plus shipping, and certainly let them know that's not the way to do it.

andrewwake

iTrader: (1)

epic fail! horrible

Hil

iTrader: (61)

Try and get your money back. damn that sucks. sorry man

B1TEM3

ok, I did not open the packaging,
the lower quarter extensions seemed to be ok.
the both door moulding unknown conditions
rear bumper is in unrepairable condition
rear bumper foam is falling apart

1985zcar

iTrader: (1)

You can file complaint through paypal, it's easy. I've done it before when I paid for an item I never received and I got my money back in full. They're very helpful in these circumstances. Sorry to hear about your bad luck man.

JspecSC3

iTrader: (4)

Get a hold of the company and file a complaint. This is very unacceptable.

B1TEM3

I complaint through paypal to get the reimbursement for the rear bumper, rear bumper foam, and the door moulding. I contact UPS to get the item inspected and ship back if necessary (I can't use them anyway)

I only get an answering machines all day from UPS, I am surprized that UPS allow shipping with no box.

RedPhoenix

iTrader: (10)

wow. dumb!

dinhNER

iTrader: (5)

they tried to go cheap on you ... they could have put some cardboard in there at least ...