SC430 - 2nd Gen (2001-2010)

Lexus.com not allowing to search work history?

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Old 10-29-23, 05:05 PM
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jonas's RX
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Default Lexus.com not allowing to search work history?

Guys

Is Lexus.com still able to pull up work history on the cars?
I notice the work history suddenly disappeared
​​​​​​.

Any help or anyone were able to see the work history ?
Old 10-29-23, 05:30 PM
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GmanSC
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Couldn't find my starting threads neither.

what's going on?
Old 10-29-23, 08:13 PM
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gleeson
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i tried on my computer as well as my phone and was able to view my vehicle's service history with no problems. it only shows work performed by the dealer though unless a prior owner added to the record.
Old 10-29-23, 10:02 PM
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GmanSC
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Oops ! I thought you guys are talking about something else.
Old 10-29-23, 11:02 PM
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I went in on the Lexus app and when you enter the vins, all prior service history is gone.

Are you guys still seeing your vehicle history?
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Old 10-29-23, 11:03 PM
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Old 10-30-23, 05:01 AM
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SGB4570
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I just went to the site and all my records are still there.
Old 10-30-23, 07:24 AM
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jonas's RX
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SGB,

Can you take a picture of your screen so I can see?
Old 10-30-23, 08:44 AM
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Originally Posted by jonas's RX
SGB,

Can you take a picture of your screen so I can see?
Sure, as of right now. Obviously cant fit the whole page but you can see its working, at least for me.


Old 10-30-23, 10:07 AM
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jonas's RX
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Guys try your Lexus.com app on your phone

I see their website works on a laptop but the app on the phone
doesn’t. Are you seeing the same issue from your app on your phone?
Old 10-30-23, 10:29 AM
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gleeson
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Originally Posted by jonas's RX
Guys try your Lexus.com app on your phone

I see their website works on a laptop but the app on the phone
doesn’t. Are you seeing the same issue from your app on your phone?
from my phone just now. seems to be working fine.

kind of long but a lot of miles!







Old 10-30-23, 10:52 AM
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Mine have been gone all year. Seems that after the update certain records did not make it over. Even my 07 Tundra's service records were not coming up on the computer or app.
Old 10-30-23, 12:34 PM
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Only work from your laptop . The app is no longer working which sucks
Old 10-30-23, 12:39 PM
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Originally Posted by jonas's RX
Only work from your laptop . The app is no longer working which sucks
Computer and phone were both working fine for me today.
Old 10-30-23, 07:33 PM
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Weird. This is what I see on my phone app


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