CD/Radio Player -Inexpensive Repair Place..shh dont tell the dealer!
03-27-06, 04:44 PM
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CD/Radio Player -Inexpensive Repair Place..shh dont tell the dealer!
Hey guys, 
For those of us who "braved" the "used" Lexus and/or bought new & perhaps no longer have a "warranty" on certain items (i.e. the radio/cd player) & who are "smart" with their money...despite having plenty to go around......listen up...here's a tip... I bought a 2002 SC430 in November without extended warranty. I love the car. However, unfortunately as anticipated since I didnt' pay $62,000 for it...only high $20s.. I did expect to incur some costs due to the "used" factor. Recently, my cd player jammed with the "ERROR 4" (which dont waste your time asking the dealer...this error message means..its beyond repair). They quoted me $595 to replace it with a refurb only (as thats how they do replacements with all Lexus players shockingly enough)! It would take 1 to 2 weeks to ship the refurb. from CA to NJ. Six to Eight weeks for them to unjam my original player & return my 6 cds. However, instead what I did was research a way to get this fixed cheaper. I found this place...its called United Radio, Inc. in Syracuse, NY. You can save even more if you know how to disconnect & reconnect..however I did not...so I took the car to the Lexus dealer they split the normal labor rate of $85 hr...instead charged me only 1/2 the labor rate to take it out & 1/2 the labor rate to put it back in. I shipped it for $15 to United Radio, in Syracuse, NY to fix. Once received it takes this company ONE day to fix!! & they warranty it for as long as the Lexus dealer will warranty their refurbs. United Radio charges a $250 flat rate & returns your discs in one day as well! They fixed the player & its awesome again Altogether with EVERYTHING.. labor to disconnect/reconnect, shipping cost, and fixing...cost me $350 as opposed to $595. I HIGHLY recommend this place! They have outstanding customer service & are lightening quick in repairing & arent ripping you off like our dealers!
For those of us who "braved" the "used" Lexus and/or bought new & perhaps no longer have a "warranty" on certain items (i.e. the radio/cd player) & who are "smart" with their money...despite having plenty to go around......listen up...here's a tip... I bought a 2002 SC430 in November without extended warranty. I love the car. However, unfortunately as anticipated since I didnt' pay $62,000 for it...only high $20s.. I did expect to incur some costs due to the "used" factor. Recently, my cd player jammed with the "ERROR 4" (which dont waste your time asking the dealer...this error message means..its beyond repair). They quoted me $595 to replace it with a refurb only (as thats how they do replacements with all Lexus players shockingly enough)! It would take 1 to 2 weeks to ship the refurb. from CA to NJ. Six to Eight weeks for them to unjam my original player & return my 6 cds. However, instead what I did was research a way to get this fixed cheaper. I found this place...its called United Radio, Inc. in Syracuse, NY. You can save even more if you know how to disconnect & reconnect..however I did not...so I took the car to the Lexus dealer they split the normal labor rate of $85 hr...instead charged me only 1/2 the labor rate to take it out & 1/2 the labor rate to put it back in. I shipped it for $15 to United Radio, in Syracuse, NY to fix. Once received it takes this company ONE day to fix!! & they warranty it for as long as the Lexus dealer will warranty their refurbs. United Radio charges a $250 flat rate & returns your discs in one day as well! They fixed the player & its awesome again Altogether with EVERYTHING.. labor to disconnect/reconnect, shipping cost, and fixing...cost me $350 as opposed to $595. I HIGHLY recommend this place! They have outstanding customer service & are lightening quick in repairing & arent ripping you off like our dealers!
04-02-06, 10:57 PM
#2
Lexus Test Driver
yeah I know about United Radio. They fixed my 3.2TL TypeS radio because the dealership said I used CD-Rs in the car and thats why it jammed. I told them to shove it and found United Radio last year cost me about 300 total to have it fixed instead of the dealers 900 bucks for a new unit.
Good find!
Good find!
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