Post up the parts # on your receipt, so we know what was replaced.

I had rolled down both windows, but still heard the noise.

 

Hello, what were the # for the TSB? and what parts were replaced?

 

reviving old thread.. we just got our car and it does the same thing on a 2002.. when you go over a small bump or something the roof makes a loud thud sound

 

i had a squeeky noise on my black sc430 and after a little wd40 it went away

 

my car does the same, whenever I go in or out of higher driveways. I think/hope this is common for convertibles.

 

this sucks.. the car is a 2002 so not under warranty.. dont want to take it in to dealer to get raped.. i wished there was a DIY fix on this!

 

Sounds like a WD40 fix.

 

I took mine to Lexus of Orlando and they did some tighening of some brackets and cables and it worked for about 3 months and then the rattles came back. I took it back and they really tore into it and found some severly worn components that needed to be replaced. $2800 later the problem was solved and it has not come back. Fortunatly my extended warranty paid for all but $100. That was about a year ago and it has not come back. I would imagine that it is a design flaw but getting Lexus to admit it would be a trick. So, there IS a fix, but it will cost you.

 

$2800?!?!? Jeez!

Do they at least use lube before they shaft you?

 

[Do they at least use lube before they shaft you?]

Why do you assume that EVERY dealer is trying to shaft you? Yes, the dealer charges more than a non-dealer auto shop. But they also have much higher costs of operation. Can they not make a profit? I know there are some dealers that take advantage and overcharge. I've been the victim of one of those, and they no longer get my business. But not every dealer is trying to "rape" you. I guess the "evil corporations" aren't allowed to make a profit. I sure hope capitalism isn't dead.

 

wow! no comment..

 

I agree. A high bill for professional services rendered does not mean that the price charged is unfair or unreasonable. In fact, given the relatively rare nature of the roof and the expertise required to "really tear into it," my guess is that an independent shop might well have charged more and your chances of having it reassembled correctly would not be nearly so high as they are when the Lexus mechanics are doing it. In a job like this, as with surgery, for example, you want the guys that do this procedure all the time, not just every once in a while.
Also, I doubt that this is a "design flaw" (usually called a "design defect"). If so, we would all have the problem, and my 10 year experience here is that this is far from a common problem. In fact, roof problems of any sort are very rarely reported here. I would suspect that the OP had an unusual problem that required a lot of time and work to find and correct - thus the high bill.

 

I guess I just have not had luck with dealerships in the past. I have always been able to get the same quality if not better work for cheaper. With this roof scenario though Lexus would be the best to repair this. I guess the dollar amount is just shocking to me.