SC430 - 2nd Gen (2001-2010)

Need advice On bad dealer Pembroke Pines Lexus

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Old 11-12-10, 07:16 PM
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KaiserSea1
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Default Need advice On bad dealer Pembroke Pines Lexus

Lucky Bastard and "the limo" have been great to me, but every trip to pembroke pines Lexus has been nothing but frustration. With warranties for five years, I have had to go to a local garage for repairs. I have caught them lying several times, it took six months to get parts, every repair is not a warranty repair, and they flat refuse to change parts that operate a little, but not as they should. Went to talk to the GM, no answer to calls and busy at the dealership. Calling Lexus helps some but I am at the point of driving 30 miles to another dealer with one across the street. Anyone have any ideas?

Last edited by KaiserSea1; 11-12-10 at 07:19 PM.
Old 11-12-10, 08:13 PM
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scdroptop
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I think you should do both-get a second opinion and call Lexus Customer Service.

http://www.lexus.com/contact/
Old 11-13-10, 11:23 AM
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IStoSC
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^yup...also take your car north to JM...Pembroke Pines has the WORST body shop fyi as well...they took of my bumper and replaced it crooked...
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