JerryB

Hi folks,

I am rather new to this whole Club Lexus thingy, so this probably has already been posted & discussed, but how does one determine the build date of their car?

I did an Advanced Search but go so many hits that it would take ~3 yrs to read them all.

Thanks,

Jerry Baumchen

jzwu

Carfax or autocheck report has the build date.

The door jam label may have it but I am not sure.

azkaty

Jerry:

PM your VIN to me.. I should be able to get it for you..

Katy

JerryB

Hi Katy,

Done; now get to work.





Jerry Baumchen

antigeek

The build date (at least the month and year) is on the driver's door sticker.

JerryB

Hi Katy,

I took your advice & sent an email to Lexus corporate & they said:

. . . your 2002 Lexus SC 430 build date is 01/23/2002.

Thanks for your help,

Jerry Baumchen

76210Guy

Hey Jerry,

Would you share the email addy? I'd like to know when to bake the cake for Alexus!

Marc

JerryB

Hi Guy,

OK, stay with me on this.

I went here: http://www.lexus.com/

Near the bottom of the page there is a "Contact Lexus" option.

I clicked on it & then sent them a message, as I remember it ( hey, I'm old OK ).

I then got an automatic response from here:

Customer_Satisfaction_Inquiries@lexus.com

That said:

Your email has been received by Lexus. You should expect a response from us within 24 hours if it was submitted between Monday and Thursday.

The reference number for your question is: 110521-000093

For immediate assistance, please contact Lexus Customer Satisfaction Center:

1-800-255-3987, prompt #4
Monday - Friday, 5:00 a.m. - 6:00 p.m., PT
Saturday, 7:00 a.m. - 4:00 p.m., PT

If you have additional information you'd like to add to this request before you hear back from us, you may reply directly to this email.

Sincerely,

Lexus Customer Satisfaction

Then, later I got this email:

Dear Mr. Baumchen,

Thank you for contacting Lexus Customer Satisfaction.

We appreciate the opportunity to address your inquiry.

We have checked your Vehicle Identification Number (VIN), JTHFN48Y220024640 , and determined that your 2002 Lexus SC 430 build date is 01/23/2002.

If we can be of further assistance, please respond to this e-mail, or contact Lexus Customer Satisfaction at 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., or Saturday, 7:00 a.m. to 4:00 p.m., Pacific Time.

Sincerely,

Albert Pimentel
Lexus Customer Satisfaction

I hope that all of this is correct & that it helps you and anyone else who may be so interested.

Let us know how it goes,

Jerry Baumchen

PS) Sorry to be so long-winded put I wanted to be as specific as I could; to, hopefully, make sure it will work for you.

76210Guy

Very cool Jerry! By the way, I'm old too, so no harm, no foul!

Soon as I get home from this obis trip I'll give it q try tooA,

Thanks,

Marc

JohnnyCake

This is pretty cool. I emailed in the evening and the next morning they emailed me back my build date. Turned out to be a Tuesday -- so the workers were over their weekend hangovers and not yet getting ready for the next one!

The next question is whether anyone knows the production run dates for each model year. If mine were built the FIRST Tuesday of the run, that might spell trouble!