roof drive motor failed
06-28-12, 05:24 PM
#16
Lead Lap
Glad to hear it is getting fixed. Let us know how it turns out.
06-28-12, 05:56 PM
#17
Moderator
I see they installed a...what did they call it...automatic identification label...in other words a RFID antenna. Did they talk to you about it before they installed it? We just had a thread about this new tracking systems at dealers a few weeks ago. My only concern is about how much data they store about you i.e. ID and credit info. But I do believe they should discuss it before installing it, especially if they intend to leave it.
06-28-12, 07:04 PM
#18
Lead Lap
More than likely, the RFID won't be anything other than just an identifying number for them to recognize the car by. All their records will still be kept in the dealership's computers.
06-28-12, 08:57 PM
#20
I think they work more like a "Toll Tag"
It identify the vehicle and calls out any record from the dealers information base and notify internally to the specific service adviser that you have arrived for your appointment or a visit without appointment.
It only make your specific service adviser easier to identify who you are and what were your previous visits were about, and if you had made an appointment, what are you in for.
Personally, I don't think it's a bad thing to have such a device in the car. It does make the whole process of you staying at the dealership more efficient and shorter
It identify the vehicle and calls out any record from the dealers information base and notify internally to the specific service adviser that you have arrived for your appointment or a visit without appointment.
It only make your specific service adviser easier to identify who you are and what were your previous visits were about, and if you had made an appointment, what are you in for.
Personally, I don't think it's a bad thing to have such a device in the car. It does make the whole process of you staying at the dealership more efficient and shorter
06-29-12, 12:38 PM
#21
Rookie
Thread Starter
Update,.. The car is perfect the top even sounds better and stronger going up and down then before.
I was able to get the old parts. I could not be happier with the dealer and how we were treated. We had the loaner car an is250 for a week as well..
I was able to get the old parts. I could not be happier with the dealer and how we were treated. We had the loaner car an is250 for a week as well..
06-29-12, 01:15 PM
#22
Lead Lap
Join Date: Mar 2012
Location: PA
Posts: 431
Likes: 0
Received 0 Likes
on
0 Posts
Was the second dealer a Lexus dealer? Same area as first?
06-29-12, 03:36 PM
#23
Rookie
Thread Starter
The two dealers are about 80 miles from each other. I am almost tempted to let dealer #1 know how this all turned out as I told them I was taking it to the other dealer. but I decided not to.as they have already lost my future business.." screw me once shame on you "
06-30-12, 06:14 AM
#25
Pole Position
Join Date: Aug 2011
Location: MD
Posts: 274
Likes: 0
Received 0 Likes
on
0 Posts
What do you think the root cause was? The motor must be built for only a certain amount of cycles. The wife and I are considering purchasing a 06-10 sc430. What was the total repair cost?
06-30-12, 08:05 AM
#26
Lead Lap
Roof issues are fairly rare. Roof motor issues are very rare. So I really doubt that the motor reached the end of its cycle count. There are a lot of '02 owners who drop their top every chance they get and have never had issues.
06-30-12, 11:51 AM
#27
Rookie
Thread Starter
The out the door charge was $1624. I still feel this is one of the best cars built. Things can go wrong and I Think ths was a very very rare occurence as very few reports of top failure have been reported on this site. This is the only repair I have had since I have owned this car...
10-10-12, 08:54 AM
#28
Rookie
Join Date: Sep 2012
Location: ID
Posts: 75
Likes: 0
Received 0 Likes
on
0 Posts
Same fault code (B2504) just read at my local Spokane, WA dealer on our 2002. We took it in because the roof just started to intermittently work. When it does hang up it is always when opening the roof from it's closed to the windshield position. The trunk will lift, package tray starts to move, etc. but then right when the roof is set to lift off the windscreen it stops and the red light comes on the switch. The dealer said he ran all the switch/relay diagnostics and they are sure it is a "dead spot on the motor." Quoted $1500 to fix (why the huge discrepancy between dealers...I mean some here are saying $5K-8K...WTF?) The motor is $837, the rest is labor. Can't see how that would ever wind up being $5K.
My question for the group is would an electric motor with a dead spot work intermittently? If I should be looking elsewhere (switch as VVTIBob) says above, I certainly will.
For me, If I have to buy a motor I will get one in the used/salvage market. No way I'm paying $837 for it. With some careful Googling I have already found a few for $200 or less at various places across the country.
Could a Toyota dealership install this thing? Wondering if there is any money to be saved on labor.
10-10-12, 09:37 AM
#29
Moderator
Toyota dealer could because the both use TIS as the resource for installation and instruction. The Lexus dealer MAY have some prior experience but not necessarily since these types of failure are few and far between. I'd ask them about there history of successful repair jobs for this part. On the other hand, if it matters, you will be getting a loaner from Lexus, you'd have to rent one from a Toyt dealer.