Bgw70

hoffy5

HI FRIENDS,

" WOW" WHAT A JOURNEY REGARDING MY WIRELESS ISSUE!

Drum Roll Please~~~~~~~~BACK FROM LEXUS, HERE IS THE BULLET POINTS FROM TODAY'S VISIT:

1) Hendrick Lexus North Lake was my servicing dealer

2) I worked with David, the GM of the service Department

3) I DID HAVE A LEAK IN MY PASSENGER SIDE WINDSHIELD, THAT WAS REMOVED AND RE-INSTALLED, YES THIS WAS THE ORIGINAL WINDSHIELD FROM THE FACTORY!

4) THE OTHER PERSON YESTERDAY WHO REPLACE THE PASSENGER SIDE JUNCTION BOX WAS ALMOST 100%

5) THE PROBLEM WAS 2-FOLD:

A-THE JUNCTION BOX HAD CORROSION , HOWEVER THE WIRELESS STIIL DID NOT WORK.

B- THE REAL CULPRIT WAS A LARGE CONNECTOR THAT SITS ABOVE THE PASSENGER SIDE JUNCTION BOX, THE TECH SHOWED ME THE PICTURES.... THAT CONNECTOR HAD CORROSION, BLUE COLOR ON EVERY PIN ON THE MALE SIDE, AND FEMALE SIDE! LEXUS TECH. CLEANED THAT AND SAID THAT WAS THE MAIN CULPRIT! THE OTHER TECH FROM THE OTHER SHOP NEVER CHECKED THAT WHITE CONNECTOR THAT SITS ABOVE THE JUNCTION BOX, THAT SAID, AFTER LEXUS CLEANED THAT, ALL WORKS. NOTE: TECH SAID IT WAS A GOOD IDEA THE OTHER PERSON DID REPLACE THE JUNCTION BOX!

We​​​​​​​ ARE UP AND RUNNING! YEA!!!!!!!!!!!

INTRESTING NOTE, LEXUS TOLD ME YESTERDAY THEY HAD A PERSON IN WITH A RX-200 I BELEIVE, SME DANG ISSUE, COUPLE WAS FROM FLORIDA, THERE CAR HAD TO BE TOWED, SAME ISSUE, THEY HAD TO REPLACE THEIR WINDSHIELD, LEXUS WAS ABLE TO CLEAN UP THEIR JUNCTION BOX, AND GET THEM BACK ON THE ROAD!

WHEW!

A BIG THANKS TO MANY ON THIS FORUM, YOU ALL ROCK!!! Special shout out to bVVTIBob for all his hard work!!!!!!!!!!!!!!!!!

I am celebrating with a Martini!

Thanks and talk soon!

​​​​​​​Bob

hoffy5

I DID ASK THE TECH FOR THE PICTURES HE SHOWED ME, HE SAiD I COULD NOT HAVE A COPY! THAT SAID, MY SERVICE ADVISOR SAID HE WOULD GET THOSE PICS OF THAT WHITE CONNECTOR ABOVE THE JUNCTION BOX! I WANTED TO SHARE THAT WITH YOU ALL!!!!!!!

IF HE SENDS IT, I WILL SHARE, AGAIN I SAW WITH MY OWN EYES``THAT CONNECTOR, THE FIRST TO SEE WATER FROM THE WINDSHIELD, THEN DRIPPED DOWNED TO THE JUNCTION BOX!

Bob

VVTiBob

hoffy5

LOL

I will however will be paranoid doing so! SMARTPANTS;-) I believe we should be good;-)

B-

texsexlex

iTrader: (3)

....Great job !!!!....glad that you didn't give up & I know that feels like a weight off of you now. I know alot of us threw opinions/thoughts/ideas, etc..at you...I know it isn't my Sc, but I would like to say "thanx" to everyone in the forum that tried to help out & just proves why this is such a great forum to be in !!!......

JDaveSC430

Bob, that is great. My 02 SC happens to be at Hendricks since yesterday and David is taking care of changing my differential flulid, balancing my wheels, and replacing an oxygen sensor. I do really trust David and his team; they are the best bunch I've found since I had to leave Sewell Lexus behind when I moved here from Dallas, Texas years ago. Real glad to hear they found it and to have read all the great help from many on this forum.

LOL at celebrating by washing the car; I actually was wondering if Hendrick's standard courtesy wash job tested the new fix successfully for you!

Bgw70

hoffy5

It's funny, I mentioned your name to Dave yesterday and how you are happy with their service department! No, I did not try their wash service, they asked but I declined. I truly enjoy taking care of my own washes, also that way I know who is touching the paint!

We will have to find some time this summer to get together!

Thanks!
Bob

JDaveSC430

Hey Bob, I agree we should meet up sometime in this nicer weather. I used to wash my cars like a possessed kid until arthritis from accidents fouled up my back! Sure wish I still could for the same reasons you enjoy it. I will say Dave's crew at Hendrick always does a great detail, dry, and vaccum but today when my car was ready their washing equipment was on the fritz.
Another reason I am loyal to Hendrick is that living in Lake Norman area it is tough as can be to travel the traffic jams on I 77; a 15 minute drive takes an hour usually. But, Dave will always gladly send a careful porter to pick up my car, leave a loaner, and then deliver it back with no charge of course. Plus, gotta love the 20% discount from their 10 years or older Lexus club. I've requested the pick up/deliver a couple of times due to darn back issues and they couldn't be nicer; just awesome.
Just have to add more props for a really good and fair dealer; by the way, I mentioned your issue and he sincerely said he was really hopeful they'd solved your issue; he truly is one decent guy and he will back up everything he says and more.
Got mine back in great shape and all fixed; one issue I've had was out of balance wheels since Tire Master installed new michelins in December; after having Tire Master re-balance three times, and DIscount Tire do it once, I finally asked Dave to do it at Hendrick's. The same tech who found your issue is the one who spent the right time and effort to balance my wheels REALLY thoroughly and well; they now ride like a dream. Just great work!
Hope your issues stay GONE and happy driving!

hoffy5

Hi Dave,

Yes, the Tech who did our car's I hear is one of the best, it's funny, he knows the other owner from Indian Trail Imports who replaced my Junction Box.

One time I took the wrong exit for Lexus North Lake and ended up on I-77, and the traffic was backed up for miles, Traffic in and around Charlotte is bad, that is why I sold my BMW-Z4 to my Son, I could not deal with a stick anymore, hence the Lexus SC replaced those wheels~~I work at UNCC, I deal with 485 traffic and the Lexus Automatic is a dream float ride in comparison to the Z4.

When I first got my car, I also had Hendrix Lexus balance all tires! The key is road force balancing, That is what they did with your tires! Tech's can measure each tire and mount to the point where each tire will perform best! I will be changing out my Tires to Michelin, currently looking at the PS3+ A/S and road force balanced at Hendrick Lexus!

Here it is Saturday morning, Sun not up yet, I am getting ready to Wash my Car to get the dang Pollen off!

Have a great day and happy you also had your car issues resolved!

Thanks again!

Bob

hoffy5

Ok, Just for VVTiBob, I just finished washing my Car and all is working

B-

VVTiBob

JDaveSC430

Hey Bob, that pollen is fierce this year; greenish dust everywhere. Agree about road force balance; definitely learned about that years ago; problem is not all mechanics seem to get it right. My new michelin PS3 A/S were rfb'd by the selling tire shop twice, and, once by Discount Tire as a courtesy. Neither shop could balance them to not vibrate at about 45 mph which is my most common speed lol. I have the chrome TRD VIP wheels in excellent condition but the Hendrick tech still had to finess the balancing; this fellow really knows how to balance the wheels on an SC and also the TRD wheels and he got it perfect!
yep, I 77 is a multi-lane traffic jam with great views on the lake to enjoy while you inch along for miles......

Harold57

Congratulations Bob! It is good to hear that the problem has finally been resolved. That was a frustrating one for sure. I'm glad your washing went through without a hitch also.

JDave, you mentioned that you had your tires road forced balanced to 45 mph? I didn't know that we could request a speed. Next time, I may ask them to do it at 55 mph since that seems to be the sweet spot (50 to 60 mph actually) of where the worst vibrations come from.