jelee

Anyone having issues with the Lexus App not updating the status where Fuel Levels and Hyrbrid Batter Charge seem to be missing as well. Seems not only isolated to the NX as my dad has a LS as well and the Status section is not correct for his LS. For his LS the photo in that Status window is not an LS but rather a NX.. My Dad's LS is missing Fuel levels. Seems to also be affecting the LC as my LC is missing both Fuel Levels and Tire Pressure and the photo in the status sections show an NX.

spike20586

I can confirm -- some parts of my app seem to be updating, and I can remote start it, but things like the range have not changed even though I drove for almost an hour today.

Their system is having so many problems recently, it's frustrating.

jelee

It is frustrating especially when things worked before and now having features disappear. I wonder if all of this is related to the CDK Global outage as well as the Crowdstrike Outage.

I contacted the Lexus Brand Experience Center and they said they are researching the issue and will be contacting me next week.

lsft

I also had some issues. The car was charging, but the app was not updating. I'm in Canada. So this doesn't look like it was an US only issue. But I did get the charging push notification an hour later. So it should be fixed.

Droid13

I had trouble with some info showing up on the app yesterday, today it all seems to be fine again. Lexus sure does seem to be struggling a bit with uptime on their cloud services.