2020 RX350 paint peeling on hood
09-19-24, 06:24 PM
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2020 RX350 paint peeling on hood
I have noticed lexus have models as well as a RX360 2023 model that have had paint peeling issues. My 2020 RX350 vehicle started peeling on the hood of the vehicle October 2023, and second occurrence as recent as September 2024. I have filed several claims (case #231020000687 and case# 240906002092) with Lexus Corporation. I am hoping they reopening my claims to fix the issue. I have been a loyal Lexus customer for 20 years and have never experienced this issue until now. I am hoping they value the customer loyalty. Please consider reopening the claims and providing a resolution. I hope to hear from Lexus Corporation soon. Thank you. Doreen Dorsey
Last edited by djohns69; 09-19-24 at 06:31 PM. Reason: Add pictures
09-20-24, 05:02 AM
#2
Racer
It's not clear, did they repaint the hood on your car? If so, was it covered under warranty? If not, why not?
09-22-24, 09:46 AM
#4
Intermediate
During transport, new (and used) vehicles can occasionally incur transport damage before they even get to the dealer’s lot. This damage is repaired prior to putting the vehicle on the lot to sell. Also, poor paint formulas have been known to peel off. Just ask GM about their peeling white diamond tri-coat paint, which you can Google.
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ravenuer (09-22-24)
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