Carson Feedback Thread
#1
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steve and his crew are very overated not only did my part take more than 6 months to get when they promised 6 weeks it also didn't fit it was a body kit that was too small not even modifications could help this piece of crap. l-tunedparts.com is overated! They never even called me throughout the 6months to clue me in. I called everyweek and they kept saying 2 days 2 days. 6 weeks and 6 months is a joke. now they won't even take back my damn kit that wont fit.
#2
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man this is the second post this week
whats going on over there![Batman](https://www.clublexus.com/forums/images/smilies/batman.gif)
what kit by the way
you may find your answer here
LXOGOOD post
https://www.clublexus.com/forums/sho...3&page=1&pp=15
whats going on over there
![Batman](https://www.clublexus.com/forums/images/smilies/batman.gif)
what kit by the way
you may find your answer here
LXOGOOD post
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https://www.clublexus.com/forums/sho...3&page=1&pp=15
Last edited by T.L.W.; 01-13-05 at 08:45 PM.
#3
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yes carson toyotas service has been real lacking...and to tell you the truth...the guys they have working in the parts dept...dont really know all the parts they have or are offering for sale...i had to school couple of the guys there with the parts im looking for...hopefully they get a knowledgeable person for that department real soon
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Originally Posted by Stage3
seems to be coming from a bunch of green horns... ![Roll Eyes (Sarcastic)](https://www.clublexus.com/forums/images/smilies/rolleyes.gif)
Oh, and BTW... its CARSON Toyota, not carLson Toyota... if you are going to bash something good, make sure you get it right.
![Roll Eyes (Sarcastic)](https://www.clublexus.com/forums/images/smilies/rolleyes.gif)
Oh, and BTW... its CARSON Toyota, not carLson Toyota... if you are going to bash something good, make sure you get it right.
I am with you Stage3. These guys seem to be a little "new" to be spewing so much venom.
Doug
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#8
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Originally Posted by MafiaJoey
it also didn't fit it was a body kit that was too small not even modifications could help this piece of crap. ... now they won't even take back my damn kit that wont fit.
#9
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Originally Posted by Stage3
seems to be coming from a bunch of green horns... ![Roll Eyes (Sarcastic)](https://www.clublexus.com/forums/images/smilies/rolleyes.gif)
Oh, and BTW... its CARSON Toyota, not carLson Toyota... if you are going to bash something good, make sure you get it right.
![Roll Eyes (Sarcastic)](https://www.clublexus.com/forums/images/smilies/rolleyes.gif)
Oh, and BTW... its CARSON Toyota, not carLson Toyota... if you are going to bash something good, make sure you get it right.
ahh greenhorns or not
6 months wait when your told 6 weeks wouldnt anger you
cant really blame Carson for the kit not fitting i guess
but you can blame them for lack of communication and poor service
#11
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dont flame me for my .02 but steve and the crew have always bent over backwards to help and correct anything that was not right .. i am sorry to hear about your ordeal but over the years steve has made things happen for just about all of us from the old school . hey no ones perfect things happen but hes always willing to make good
word of advice , why not make this private instead of dragging himthrough the mud
again no flaming on me req i just like to call it as i see it
word of advice , why not make this private instead of dragging himthrough the mud
again no flaming on me req i just like to call it as i see it
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#12
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whats going on here? i just placed my second order last week for 4 new brake rotors that im getting 2mrrw. and on my 1st order my dsr roof spoiler was broken when i recieved it and i called them and they sent me a new one that day. sorry to hear about your luck with carson.
#13
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I don't mind it if someone has something negative to say about a CL vendor. That is what we often come here to find out about things like this. Keeping things private could keep a lot of customers in the dark. Let people make up their own minds good or bad about the vendor. I've been wanting to buy a body kit from L-Tuned website for a while now but if I have to spend over $300 just to have it shipped to me it better be delivered on time and it better fit. If it is a JDM kit that may not fit the US spec car they should state so on the webpage. Before I plop down $2500 +$300+ shipping for a kit I want to know everyones experience with the company both good and bad especially fitment and shiping details. If you keep these things private where am I to go to find out these things?
#14
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Originally Posted by CK6Speed
I don't mind it if someone has something negative to say about a CL vendor. That is what we often come here to find out about things like this. Keeping things private could keep a lot of customers in the dark. Let people make up their own minds good or bad about the vendor. I've been wanting to buy a body kit from L-Tuned website for a while now but if I have to spend over $300 just to have it shipped to me it better be delivered on time and it better fit. If it is a JDM kit that may not fit the US spec car they should state so on the webpage. Before I plop down $2500 +$300+ shipping for a kit I want to know everyones experience with the company both good and bad especially fitment and shiping details. If you keep these things private where am I to go to find out these things?
and i will agree a lot here that i don't care if it's jdm or what not, to me an eta is as good as contract. don't say 6 weeks when you don't even know when it's coming in, to me that's lie. and being a vendor, if you say 6 weeks and can't deliver by then, i don't care what your reasoning is, you missed it.
i am just trying to be objective here
#15
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For the most part, they have done a great job over the years for me. Yes, there have been times where they have not. I think you can chalk that up to the fact that at times they tend to have too many guys that don't speak English as their first language. I've never understood why an employer would hire such a person, where they are required to essentially "speak" on the phone 8 hours a day. It's like hiring a personal fitness trainer with a 52" waist.
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