Anyone know what's going on at SRT?
#3
Lexus Fanatic
iTrader: (13)
Originally Posted by LEXISM
Ive been haveing a problem getting a sticker for my intake ...I purchased it in early january and have called them numerous times and they keep telling me that they sent it..but Istill have not received anything ....$10.00 intake sticker
I called them about 8 months ago and left 3 messages, never got a return call.
Their products are great, their customer service SUCKS!
Jonny
#4
Lexus Test Driver
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Join Date: Mar 2005
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yeah I had that sticker problem too, but the threw in some couplings for free so i was cool with paying the $10. Anyone know any of those guys personally? Just wondering if there is any way I can get a hold of them...
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#8
Lexus Test Driver
Join Date: Mar 2001
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Originally Posted by Neo
The guys with the TT setup like TTurboPimp and flashgordon probably has them on speed dial.
#10
Lexus Test Driver
Ii have called them several times and just gotten the answering machine, however, if you e-mail Mo he gets back to you very quickly. i have e-mailed him a few times over the past few months and he has alway gotten back with me within a day. i ordered the intake last week, e-mailed him yesterday in regards to shipping time and he e-mailed me back stating that they had recieved my order but recieved a wrong shipment of filters. hopefully it doesn't take to long for the filters to come in.
#11
Lead Lap
Srt
I think that they do great work and the products are top quality, but why would you not call
people back? If people left me call after call and i didn't call them back that means I'm
missing money. Why would anyone not want to make more money. Keeping customers
happy means that you will make money. If it was my shop I would stay on top of my game.
Nobody likes a poor company to deal with!
people back? If people left me call after call and i didn't call them back that means I'm
missing money. Why would anyone not want to make more money. Keeping customers
happy means that you will make money. If it was my shop I would stay on top of my game.
Nobody likes a poor company to deal with!
#13
Lexus Champion
iTrader: (2)
Originally Posted by GREED777
Ii have called them several times and just gotten the answering machine, however, if you e-mail Mo he gets back to you very quickly. i have e-mailed him a few times over the past few months and he has alway gotten back with me within a day. i ordered the intake last week, e-mailed him yesterday in regards to shipping time and he e-mailed me back stating that they had recieved my order but recieved a wrong shipment of filters. hopefully it doesn't take to long for the filters to come in.