CL sometimes unavailable
06-04-09, 07:33 AM
#1
CL sometimes unavailable
It seems that CL is unavailable some mornings for me, usually around 7:00am Eastern time.
If I go to straight to the forums page, it just says done at the bottom, with a blank white screen.
But, if I go to the CL homepage, theres a message from zooma or something like (NOT from IB or vbulletin) that that says the page is unavailable.
This has happened to me like 3-4 times in the last week or two. Have you heard of this???? Next time it happens to me, I'll print screen it and post it up.
If I go to straight to the forums page, it just says done at the bottom, with a blank white screen.
But, if I go to the CL homepage, theres a message from zooma or something like (NOT from IB or vbulletin) that that says the page is unavailable.
This has happened to me like 3-4 times in the last week or two. Have you heard of this???? Next time it happens to me, I'll print screen it and post it up.
06-04-09, 08:59 AM
#3
Forum Administrator
iTrader: (2)
Thanks guys. As you see those outages please let us know by posting here; helps me get attention to issues.
I also got the blank screen this AM as soon as I saw it and reported it to the tech team at IB (you get the "Joomla" error if you try to go directly to the CL home page). When I got this same issue about a week ago and reported it, the root issue was that a backup was running.
They've been upgrading a number of items for VM over the last couple of months that have caused some spot outages. I've also reported to them some of the slow performance we've been having and they're asking the dbas to monitor CL more closely.
Thanks for your patience.
I also got the blank screen this AM as soon as I saw it and reported it to the tech team at IB (you get the "Joomla" error if you try to go directly to the CL home page). When I got this same issue about a week ago and reported it, the root issue was that a backup was running.
They've been upgrading a number of items for VM over the last couple of months that have caused some spot outages. I've also reported to them some of the slow performance we've been having and they're asking the dbas to monitor CL more closely.
Thanks for your patience.
06-11-09, 07:20 PM
#7
Forum Administrator
iTrader: (2)
Thanks for the feedback guys, I keep reporting the problems.
The best help you ca give me is to continue to report it here every time you see a slowdown or outage.
The best help you ca give me is to continue to report it here every time you see a slowdown or outage.
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06-12-09, 06:38 PM
#10
Forum Administrator
iTrader: (2)
Guys hopefully (crossing fingers) the issue is resolved - CL is much faster for me right now.
As a result of some of the recent problems Internet Brands migrated us to a new (faster) server on Wednesday. The migration resulted in some database corruption which was causing the outages / extreme slowdown over last couple of days. They figured out what the problem was this afternoon and the outage we had was supposedly them correcting the issues.
I haven't gotten an update from the tech team yet, but seems to be running well for me now - please post up if you experience any problems
As a result of some of the recent problems Internet Brands migrated us to a new (faster) server on Wednesday. The migration resulted in some database corruption which was causing the outages / extreme slowdown over last couple of days. They figured out what the problem was this afternoon and the outage we had was supposedly them correcting the issues.
I haven't gotten an update from the tech team yet, but seems to be running well for me now - please post up if you experience any problems
Last edited by DaveGS4; 06-12-09 at 07:01 PM.
06-12-09, 07:44 PM
#13
Lexus Fanatic
06-13-09, 04:41 PM
#15
yeah I got the same thing today
I was about to send a PM to someone and when I hit submit the next screen was blank...so then I tried to go to CL homepage but I got the server down message error again
I was about to send a PM to someone and when I hit submit the next screen was blank...so then I tried to go to CL homepage but I got the server down message error again