Site Suggestions & Problems Bring up any suggestions, questions or problems concerning ClubLexus. If you need to test a forum feature, post here too. Note - questions about your Lexus do not belong in this forum!

VIP Auto Salon communication problem (not a current CL vendor)

Thread Tools
 
Search this Thread
 
Old 07-08-13, 06:19 AM
  #226  
ThomasGS4
Lexus Test Driver
iTrader: (19)
 
ThomasGS4's Avatar
 
Join Date: Nov 2008
Location: TX
Posts: 9,497
Received 382 Likes on 225 Posts
Default

Wow...so glad I never ordered anything from them. Hope everyone gets their money back! This is astronomically ridiculous!
Old 07-09-13, 05:35 PM
  #227  
jenniGS460
Driver School Candidate
 
jenniGS460's Avatar
 
Join Date: Feb 2011
Location: CA
Posts: 47
Likes: 0
Received 0 Likes on 0 Posts
Default

WoW, VipAuto Salon doesn't even acknowledge on this thread anymore.

Which means they really don't care about there customers they only want your money!

Talk about SAD! I sure hope the IRS and and the many banks that people are requesting refunds start going after them for fraud!
Old 07-10-13, 05:26 PM
  #228  
PlacidBoi
Lead Lap
iTrader: (11)
 
PlacidBoi's Avatar
 
Join Date: Jan 2012
Location: California
Posts: 566
Received 9 Likes on 8 Posts
Default

Has anyone actually gone to their shop?
Old 07-14-13, 09:55 PM
  #229  
ronricorum
Pole Position
 
ronricorum's Avatar
 
Join Date: Jun 2009
Location: WA
Posts: 398
Likes: 0
Received 0 Likes on 0 Posts
Default

i would LOVE to go to their shop and give em a piece of my mind. Unfortunately i live in Washington.
Old 07-15-13, 07:06 AM
  #230  
dorkacho
Lexus Champion
iTrader: (5)
 
dorkacho's Avatar
 
Join Date: May 2011
Location: CA
Posts: 2,262
Likes: 0
Received 4 Likes on 4 Posts
Default

wow this thread still going on? it took me 1 year 4 months to get my refund just earlier this year.
Old 07-16-13, 06:53 AM
  #231  
thegallard
Driver School Candidate
 
thegallard's Avatar
 
Join Date: Jun 2013
Location: ga
Posts: 18
Likes: 0
Received 0 Likes on 0 Posts
Default Vip autosalon

Hey everyone, im new to the isf but i have been around them for a while. Reason why is because i am a service adviser for lexus. but anyways i have already started to mod my F and just wanted to ask a question. I bought an exhaust from Vip AutoSalon and i have still yet to receive it and its been 3 weeks. i have also called them email them and they will not respond. Has anyone had an issue with them on this? dont know what else i could do?
Thanks
Old 07-16-13, 07:15 AM
  #232  
Evil Teo
Lead Lap
iTrader: (13)
 
Evil Teo's Avatar
 
Join Date: Feb 2008
Location: NJ
Posts: 4,540
Received 10 Likes on 8 Posts
Default

There is a thread about the ongoing issues with VIP. I suggest getting a refund or cancel the order and go somewhere else to do business. Try L-Tunedparts.com. Just wondering what exhaust did you get?
Old 07-16-13, 07:24 AM
  #233  
Compthis
Lead Lap
iTrader: (1)
 
Compthis's Avatar
 
Join Date: Feb 2012
Location: Ontario
Posts: 643
Likes: 0
Received 1 Like on 1 Post
Default

Based on the forum here, I have heard nothing good about VIP. I'm glad I've never bought anything from these guys.
Old 07-16-13, 07:30 AM
  #234  
obby
Lexus Test Driver
iTrader: (9)
 
obby's Avatar
 
Join Date: Aug 2009
Location: CA
Posts: 1,105
Likes: 0
Received 1 Like on 1 Post
Default

get your money back ASAP.
Old 07-16-13, 07:35 AM
  #235  
vbb
Moderator
iTrader: (3)
 
vbb's Avatar
 
Join Date: Jul 2012
Location: VA
Posts: 1,679
Received 197 Likes on 96 Posts
Default

Originally Posted by Compthis
Based on the forum here, I have heard nothing good about VIP. I'm glad I've never bought anything from these guys.
I agree wholeheartedly with this. Based on the bad experiences that so many people have had with them over shipping time and accuracy, I would never give them a dollar of my business. Like Obby said, I would ask for a refund immediately and look elsewhere to buy your parts.
Old 07-16-13, 07:47 AM
  #236  
thegallard
Driver School Candidate
 
thegallard's Avatar
 
Join Date: Jun 2013
Location: ga
Posts: 18
Likes: 0
Received 0 Likes on 0 Posts
Default

i call and they will not answer to get my money back.
Old 07-16-13, 07:52 AM
  #237  
MK4Sup_isF
Lexus Test Driver
iTrader: (10)
 
MK4Sup_isF's Avatar
 
Join Date: Oct 2008
Location: CA
Posts: 1,372
Likes: 0
Received 3 Likes on 3 Posts
Default

Call up your creditcard company!!!!
Old 07-16-13, 07:57 AM
  #238  
F1nALMSfan
Intermediate
 
F1nALMSfan's Avatar
 
Join Date: Aug 2011
Location: WI
Posts: 491
Received 52 Likes on 19 Posts
Default

Yea, they are so tempting. You go online, and they seemingly have every aftermarket part of the IS-F. Keyword seemingly, as most people never get their orders I guess. I almost bought a Wald diffuser from them, but read the horror stories and stayed away. Good luck with getting your refund!
Old 07-16-13, 08:02 AM
  #239  
thegallard
Driver School Candidate
 
thegallard's Avatar
 
Join Date: Jun 2013
Location: ga
Posts: 18
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Evil Teo
There is a thread about the ongoing issues with VIP. I suggest getting a refund or cancel the order and go somewhere else to do business. Try L-Tunedparts.com. Just wondering what exhaust did you get?
i bought joe-z. i have never had an issue with this. first and last time ill order from them.
thanks everyone
Old 07-16-13, 08:10 AM
  #240  
ToMs2jz
Lead Lap
 
ToMs2jz's Avatar
 
Join Date: May 2009
Location: nj
Posts: 510
Likes: 0
Received 0 Likes on 0 Posts
Default

they just did it to me too, i ordered a set of gs350 awd coilovers, when i wanted to order they answered the phone everyday. Now they wont return my emails nor answer the phone, they told me that i would recieve the coilovers at the end of the month of june. now nothing



All times are GMT -7. The time now is 03:29 AM.