Site Suggestions & Problems Bring up any suggestions, questions or problems concerning ClubLexus. If you need to test a forum feature, post here too. Note - questions about your Lexus do not belong in this forum!

VIP Auto Salon communication problem (not a current CL vendor)

Thread Tools
 
Search this Thread
 
Old 09-06-13 | 10:57 AM
  #301  
VIP Auto Salon's Avatar
VIP Auto Salon
Former Sponsor
 
Joined: Sep 2011
Posts: 510
Likes: 0
Received 0 Likes on 0 Posts
From: CA
Default

Also to note everyone, I am having troubles with my email on my trip so if possible please just send me PM's I cant seem to receive my emails for whatever reason. Thanks again.

Regards,

Steven
Old 09-10-13 | 04:34 PM
  #302  
kydoshin's Avatar
kydoshin
Driver School Candidate
 
Joined: Jul 2009
Posts: 35
Likes: 0
Received 0 Likes on 0 Posts
From: CA
Default

Just wanted to say Thanks to Steven.

Ever since he came back on board, communications have been outstanding. All my issues has been taken care of within 2 business days. (before was, 3 months of dead silence)
Old 09-10-13 | 04:57 PM
  #303  
ULTSISF's Avatar
ULTSISF
Lead Lap
iTrader: (2)
 
Joined: May 2013
Posts: 452
Likes: 0
Received 0 Likes on 0 Posts
From: MD
Default

Originally Posted by kydoshin
Just wanted to say Thanks to Steven.

Ever since he came back on board, communications have been outstanding. All my issues has been taken care of within 2 business days. (before was, 3 months of dead silence)
Another happy customer like myself. Thanks again Steven
Old 09-11-13 | 10:18 AM
  #304  
JT2MA71's Avatar
JT2MA71
Moderator
iTrader: (7)
 
Joined: Dec 2006
Posts: 2,431
Received 1,612 Likes on 703 Posts
From: WA
Default

I'm still waiting on mine. Steven, are you just issuing refunds now, or can you also just really work on getting the parts. I still want the Lexon CF lip.
Old 09-11-13 | 10:19 AM
  #305  
VIP Auto Salon's Avatar
VIP Auto Salon
Former Sponsor
 
Joined: Sep 2011
Posts: 510
Likes: 0
Received 0 Likes on 0 Posts
From: CA
Default

Originally Posted by JT2MA71
I'm still waiting on mine. Steven, are you just issuing refunds now, or can you also just really work on getting the parts. I still want the Lexon CF lip.
Hey, sorry its been a bit rough since im out of the country. Let me send an email over to Lexon and see what the hold up is, I will let you know immediately.
Old 09-12-13 | 06:32 AM
  #306  
JT2MA71's Avatar
JT2MA71
Moderator
iTrader: (7)
 
Joined: Dec 2006
Posts: 2,431
Received 1,612 Likes on 703 Posts
From: WA
Default

Originally Posted by VIP Auto Salon
Hey, sorry its been a bit rough since im out of the country. Let me send an email over to Lexon and see what the hold up is, I will let you know immediately.
Sounds good to me
Old 09-15-13 | 07:54 AM
  #307  
TheHighLow's Avatar
TheHighLow
Intermediate
 
Joined: Aug 2012
Posts: 277
Received 24 Likes on 18 Posts
From: NJ
Default

My refund was processed and cashed by me. Thank you Steven.
Old 09-16-13 | 12:26 AM
  #308  
VIP Auto Salon's Avatar
VIP Auto Salon
Former Sponsor
 
Joined: Sep 2011
Posts: 510
Likes: 0
Received 0 Likes on 0 Posts
From: CA
Default

Hello everyone,

I am finally back in the states and am ready to continue process any other issues so please let me know if you have any questions or concerns. There are a few of you that I am working with right now, I will speak to you guys shortly. Thanks again!

Regards,

Steven
Old 09-16-13 | 07:27 PM
  #309  
ejonghun's Avatar
ejonghun
Driver School Candidate
 
Joined: May 2013
Posts: 10
Likes: 0
Received 0 Likes on 0 Posts
From: tx
Default

Please take care of my refund its been way over a year.
Old 09-18-13 | 09:39 AM
  #310  
VIP Auto Salon's Avatar
VIP Auto Salon
Former Sponsor
 
Joined: Sep 2011
Posts: 510
Likes: 0
Received 0 Likes on 0 Posts
From: CA
Default

Originally Posted by ejonghun
Please take care of my refund its been way over a year.
I got your PM and information, please give me a day or so to look into this for you and get you that refund.

Regards,
Steven
Old 09-18-13 | 04:53 PM
  #311  
JT2MA71's Avatar
JT2MA71
Moderator
iTrader: (7)
 
Joined: Dec 2006
Posts: 2,431
Received 1,612 Likes on 703 Posts
From: WA
Default

Any info/update about my order or refund if you can't get it?
Old 09-22-13 | 04:06 PM
  #312  
VIP Auto Salon's Avatar
VIP Auto Salon
Former Sponsor
 
Joined: Sep 2011
Posts: 510
Likes: 0
Received 0 Likes on 0 Posts
From: CA
Default

Originally Posted by JT2MA71
Any info/update about my order or refund if you can't get it?
I'll have an answer for you this week waiting on a response from Japan, sorry for the delay. Either way we'll figure this order out by this week.
Old 09-23-13 | 04:53 AM
  #313  
K2sInteg98's Avatar
K2sInteg98
Rookie
 
Joined: Sep 2013
Posts: 60
Likes: 0
Received 0 Likes on 0 Posts
From: FL
Default

Email sent regarding status update
Old 09-23-13 | 09:41 AM
  #314  
VIP Auto Salon's Avatar
VIP Auto Salon
Former Sponsor
 
Joined: Sep 2011
Posts: 510
Likes: 0
Received 0 Likes on 0 Posts
From: CA
Default

Originally Posted by K2sInteg98
Email sent regarding status update
Did you send it to Sales@vipautosalon.com? I just checked my email "Steven@vipautosalon.com" and didn't receive an email. I just wanted to double check so I can check into you order as fast as i can. Please let me know and thanks!
Old 09-25-13 | 09:07 AM
  #315  
K2sInteg98's Avatar
K2sInteg98
Rookie
 
Joined: Sep 2013
Posts: 60
Likes: 0
Received 0 Likes on 0 Posts
From: FL
Default

i sent it to steven@vipautosalon.com ..... I just replied to our previous email. Will reply back again



All times are GMT -7. The time now is 09:11 PM.