Getting Strange Message on Forum
#31
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After being able to see what you're seeing from your phone camera picture, and more investigation, that error message is coming from the WYSIWYG (What You See Is What You Get) editor and is due to a recent change with the editor and how draft messages are stored. The issue occurring depends on certain variables (draft messages stored, browsing activity and infinite scroll usage) and the team is working to apply a patch fix in the near term.
#32
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IB JT
So it not on my end? Is there anyway I can clear what ever is being stored?
Dennis
So it not on my end? Is there anyway I can clear what ever is being stored?
Dennis
#33
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Regardless, the team is aware of the issue and is working to apply a fix on the site side.
We're sorry that this dragged on, but this was in part due to not having a screen capture/picture that was requested so that we could see exactly what you were seeing. Based on your initial description, it appeared to me to possibly be a "bad ad" or a browser issue. After you was able to submit a picture, it was much easier to determine the problem.
#34
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IB JT
Went to User CP Edit option but I did not find a clear the cache option?
Dennis
Went to User CP Edit option but I did not find a clear the cache option?
Dennis
#35
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The UserCP and Edit Options reference was in regard to disabling the Infinite Scroll.
#36
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IB JT
Ok I did that and the red bar are still there as I type this.
Dennis
Ok I did that and the red bar are still there as I type this.
Dennis
#37
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My suggestion would be to continue with the issue until the editor is fixed or try a new browser. However, the new browser may display the issue as well if you type a lot of drafts.
#38
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IB JT
I don't have any drafts that I know about?
Dennis
I don't have any drafts that I know about?
Dennis
#39
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How are we coming on fixing this issue. This is a real a pain the *** to deal with.
Dennis
Dennis
#40
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Any chance this issue is getting fixed any time soon?
Dennis
Dennis
#41
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A temporary patch was installed over the holidays. Although the error message may continue to be present due to the aforementioned reasons that I previously stated, it should not interfere with the usage of the WYSIWYG editor.
A more, deeper, patch will be installed later down the line as a larger overhaul.
A more, deeper, patch will be installed later down the line as a larger overhaul.
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