Tein Warranty Questions/Concerns?
08-24-06, 12:48 AM
#1
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Tein Warranty Questions/Concerns?
What has been anbodys experience with Tein's warranty policy? I have been out of my SC for about a 1 month and half now since my right rear CS coilover blew a valve at 6,600 miles... I have had 1 set of tein flex's prior to my lex and had no issues at all.. The shop were i bought the coilovers from said that it is still under warranty and that they would take care of it. A month and half later and my shop is still saying that they are waiting from the coilover from japan.??? has anybody ever experienced anything like this with Tein in particular? I have heard of Tein taking a long time to warranty items but not a month and a half..any imput to help my head from pounding would appreciated...
08-24-06, 10:33 AM
#2
yeah, with them sending CS's to Japan, you're at their mercy. Tein is a good company, it should be arriving soon.
Think about it, if they ship their items on boat, it takes 3 weeks. Add another to re-build. Then another to send it back. It all depends on their work load and shipping arrangements.
Think about it, if they ship their items on boat, it takes 3 weeks. Add another to re-build. Then another to send it back. It all depends on their work load and shipping arrangements.
08-24-06, 10:43 AM
#3
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Thanks for the imput Couture this is making me want to bag the older CS's for the new Black Bodied ones because supposedly the gold ones which I have are welded top mounts and need to be sent to japan to be dissassembled however the newer CS's can be dissassembled here in the US at Teins CA headquarters... i just dont kno whether or not its worth it to keep up with the CS's or switch coilovers completely this is my daily driver and I have been driving the WS6 with no A/C for a month and in AZ that doesnt cut it deff. need some assurance of quicker turnover if another isssue comes up
08-24-06, 02:02 PM
#4
Thanks for the imput Couture this is making me want to bag the older CS's for the new Black Bodied ones because supposedly the gold ones which I have are welded top mounts and need to be sent to japan to be dissassembled however the newer CS's can be dissassembled here in the US at Teins CA headquarters... i just dont kno whether or not its worth it to keep up with the CS's or switch coilovers completely this is my daily driver and I have been driving the WS6 with no A/C for a month and in AZ that doesnt cut it deff. need some assurance of quicker turnover if another isssue comes up
I have the gold ones... and i have no thoughts of changing...
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