Lexus wants to deny my Brake TSB recall claim!
#17
Lexus Champion
Thread Starter
Join Date: Mar 2006
Location: California
Posts: 1,674
Likes: 0
Received 0 Likes
on
0 Posts
The guy created a case for me and told me if they have any issues to give them a call.
#18
Lead Lap
Finally............someone with enough ***** to tell him/her to quit whining and get the brakes fixed. 30K miles is pretty damn good for a set of brakes on a car like the 350. If dust were the real issue they would have got them fixed already
Why is it the young folks think everybody owes them something.....grow the f..k up.
#19
Driver School Candidate
iTrader: (1)
Join Date: Aug 2007
Location: CA
Posts: 23
Likes: 0
Received 0 Likes
on
0 Posts
I just got my TSB done in Carlsbad. At first they weren't going to honor the TSB because my front wheels were clean and then I told them it was raining and how the hell are you going to tell me you can't honor it. The service consultant said he would persuade the tech people to do it and he did. I even got new rotors! I would recommend bringing it there if you live close by.
#20
Lexus Champion
Thread Starter
Join Date: Mar 2006
Location: California
Posts: 1,674
Likes: 0
Received 0 Likes
on
0 Posts
I'm not **** enough to take time out of my busy day to take my car to the dealer because of "excessive" brake dust. Hell, if it bothers me that much I'll pay the guy who washes my car every week another $10 bucks.
#21
Lexus Champion
Thread Starter
Join Date: Mar 2006
Location: California
Posts: 1,674
Likes: 0
Received 0 Likes
on
0 Posts
I just got my TSB done in Carlsbad. At first they weren't going to honor the TSB because my front wheels were clean and then I told them it was raining and how the hell are you going to tell me you can't honor it. The service consultant said he would persuade the tech people to do it and he did. I even got new rotors! I would recommend bringing it there if you live close by.
#22
Former Vendor
iTrader: (1)
Which dealership did you go to anyways?
I did not get my brake dust fixed until it was at 26,xxx miles... I keep reading it on the forum but I keep forgetting or I just did not really care. I just wiped my wheels everyday.
Finally............someone with enough ***** to tell him/her to quit whining and get the brakes fixed. 30K miles is pretty damn good for a set of brakes on a car like the 350. If dust were the real issue they would have got them fixed already
Why is it the young folks think everybody owes them something.....grow the f..k up.
Why is it the young folks think everybody owes them something.....grow the f..k up.
#23
Lexus Champion
Thread Starter
Join Date: Mar 2006
Location: California
Posts: 1,674
Likes: 0
Received 0 Likes
on
0 Posts
Went to Vista on my first check up. Then after 10k miles my buddy noticed that there was a lug missing where they took the wheel off to replace the tire sensor. This would be the 2nd time; I'm going to Keys this time, we'll see how this goes!
#24
Why give the stealership money when you don't have to? I am having my GF do the same thing with her car. At this point his rotors might be toast thou.
#25
The dealerships are always trying to save money, that's why they typically won't go out of their way to tell you about the TSIB for the brake pads. Because you're informed, you don't have to deal with the brake dust, and you have until you hit 4 years or 50k miles to complain about it for a free pad replacement. Period. If you chose to buy your own non-high friction pads, fine. But Lexus is offering to replace them for free, IF you know about it.
#28
Pole Position
The dealerships are always trying to save money, that's why they typically won't go out of their way to tell you about the TSIB for the brake pads. Because you're informed, you don't have to deal with the brake dust, and you have until you hit 4 years or 50k miles to complain about it for a free pad replacement. Period. If you chose to buy your own non-high friction pads, fine. But Lexus is offering to replace them for free, IF you know about it.
The OP should ask that the TSB be done. If there are other problems, he will be notified by the dealer and given an estimate, minus the dustless pads.
#29
Lexus Fanatic
iTrader: (1)
Yup, they state not all IS 350's have the recall. I think this is BS.
My brakes sound like they are about to fall off! From metal grinding, to clunking, every imaginable noise a brake can make, my does!
I have about 30k miles on my car now and I do not drive hard.
What should I do?
My brakes sound like they are about to fall off! From metal grinding, to clunking, every imaginable noise a brake can make, my does!
I have about 30k miles on my car now and I do not drive hard.
What should I do?
If so how are you going to complain about brake dust now?Especially when you brought the car in for brake noise.
I can't blame the dealer for not going with a brake pad TSB if that's the case.
Maybe if you have bought a few cars and/or had your car serviced by that dealer,they may look the other way and do the TSB.
Last edited by Joeb427; 12-05-07 at 04:47 AM.
#30
Lexus Champion
You got full service from your original pads for 30k miles and have nothing to complain about. Just do the right thing and man up, and pay for a new set of brakes and not try to game the system. From an ethical standpoint you shouldn't be trying to rip Lexus for a new set of brakes at this point.