My Dealership Refuses To Change My Brake Pads (TSIB)
12-18-08, 11:24 AM
#16
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Its also great to hand them a copy of the most current 2008 TSIB about the isssue.. Which covers 2006 to 2008...
L-SB-0121-08You want these installed...(for an IS350)
IS350 - Alternative Low Dust Pad Part# is: 04465-30400
Good Luck
Joe Z
Last edited by Joe Z; 12-18-08 at 12:05 PM.
12-18-08, 11:33 AM
#17
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Guys thanks for the feedback
I am going to a different dealership now, I just wanted to express my displeasure of this dealership.
Joe Z- thank you for that updated form
Guys everytime I went in I took a copy of the TSIB papers. Everytime I took it they acted like they had never seen it before and this last time i took it the service guy told me only master technicians get a hold of "this stuff"
I am going to a different dealership now, I just wanted to express my displeasure of this dealership.
Joe Z- thank you for that updated form
Guys everytime I went in I took a copy of the TSIB papers. Everytime I took it they acted like they had never seen it before and this last time i took it the service guy told me only master technicians get a hold of "this stuff"
12-18-08, 11:44 AM
#19
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I've gotten my stealership to change them TWICE!
First time I complained about the dust so they changed them with no hassel.
Second time (about 6 months after) I complained about the dust again and they made a squeak sound (started from day one) so they changed them with no problem again. Still having issues with dust though. I give up
First time I complained about the dust so they changed them with no hassel.
Second time (about 6 months after) I complained about the dust again and they made a squeak sound (started from day one) so they changed them with no problem again. Still having issues with dust though. I give up
12-18-08, 01:02 PM
#20
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no, the 250 qualifies too. my sister has an '07 and got it done earlier this year at the dealership no questions asked.
Joe Z, is there a more recent TSIB for the '09s? I'm getting crazy brake dust as well and my car's literally like 2 and a half weeks old. if I call lexus headquarters and complain could they force the dealership's hand to swap out my pads to those alternative low dust pads you mentioned?
Joe Z, is there a more recent TSIB for the '09s? I'm getting crazy brake dust as well and my car's literally like 2 and a half weeks old. if I call lexus headquarters and complain could they force the dealership's hand to swap out my pads to those alternative low dust pads you mentioned?
Last edited by ucla_is25o; 12-18-08 at 01:05 PM.
12-18-08, 01:10 PM
#21
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no, the 250 qualifies too. my sister has an '07 and got it done earlier this year at the dealership no questions asked.
Joe Z, is there a more recent TSIB for the '09s? I'm getting major brake dust as well. if I call lexus headquarters and complain could they force the dealership's hand to swap out my pads to those alternative low dust pads you mentioned?
Joe Z, is there a more recent TSIB for the '09s? I'm getting major brake dust as well. if I call lexus headquarters and complain could they force the dealership's hand to swap out my pads to those alternative low dust pads you mentioned?
Example: 2008 IS350 arrived early Sept 07'..
The updated TSIB for the 08' IS350 was released late Sept 08'..
Over a year of waiting...
You might find this thread interesting regarding the 2009's..
2009 IS350 Now With Dust Free Pads From the Factory!
Joe Z
12-23-08, 12:02 PM
#24
Lexus Fanatic
I am going to a different dealership now, I just wanted to express my displeasure of this dealership.
Guys everytime I went in I took a copy of the TSIB papers. Everytime I took it they acted like they had never seen it before and this last time i took it the service guy told me only master technicians get a hold of "this stuff"
12-31-08, 01:22 PM
#26
Lexus Test Driver
I had mine done at Keyes. No questions asked and car came back without scratches, dents, or dings. 
03-11-09, 01:04 PM
#30
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