*Urgent* Rear Daizen Sway Bar install help
#16
Just give them a chance to make it right. I can understand how you feel because Im known to get extra pissed when I get a wrong order or no order at all. Nonetheless, the companies I order from apologize for the mistake and make everything right because I let them take the time to make it right.
All the Daizen parts Ive purchased in the past come in a white box with the red "Daizen" printed on it. Lube has to be included as part of the deal.
Sewell is a pretty reputable dealer. Im sure they will take the time to make everything right for you.
All the Daizen parts Ive purchased in the past come in a white box with the red "Daizen" printed on it. Lube has to be included as part of the deal.
Sewell is a pretty reputable dealer. Im sure they will take the time to make everything right for you.
#18
Spending money should not be this difficult. Plus how are they going to fix 1 vacation day used at work, wasted friday, and 300 dollars in labor? I am now driving around with no rear sway bar because had my tech put my oem one back on, it would've been another 50 dollars.
BTW, here's an objective observation about the kit. For those of you who are considering changing front sway bar bushing, go with Energy Suspension universal kit. Much Much better quality, all agreed by the tech at my shop. I threw away the Daizen and kept the Energy Suspension bushing.
Hopefully after getting everything settled, i'll be able to give a more constructive feedback of the product.
Last edited by ChronoJ1; 03-20-09 at 08:50 PM.
#19
Lexus Champion
iTrader: (2)
when i ordered my daizen sway bars, it came in a white box with the daizen label in red. also the sway bars came with the daizen stickers pre-applied onto the bars themselves and of course there was at least 1 packet of lube for each mount. if i have time tmr, i'll try and snap a pic of my sways. the fronts shouldn't have been hard to put in as everything was literally a R&R for me.
#20
when i ordered my daizen sway bars, it came in a white box with the daizen label in red. also the sway bars came with the daizen stickers pre-applied onto the bars themselves and of course there was at least 1 packet of lube for each mount. if i have time tmr, i'll try and snap a pic of my sways. the fronts shouldn't have been hard to put in as everything was literally a R&R for me.
The front sway was not mating up with the end links for some reason. They were mating at an angle. Plus the tech had to drill the hole larger to make the endlink screws go in.
#22
Lead Lap
iTrader: (1)
Wow, i wonder why Sewell went out of their way to remove the stickers. My sways were dirty and lackluster compared to the ones in the other thread.
The front sway was not mating up with the end links for some reason. They were mating at an angle. Plus the tech had to drill the hole larger to make the endlink screws go in.
The front sway was not mating up with the end links for some reason. They were mating at an angle. Plus the tech had to drill the hole larger to make the endlink screws go in.
Most likely you were sent the wrong sways accidentally and the fronts aren't the correct ones either, and since your mechanic drilled into these, it isn't in the best shape for a company to allow a return (in general of course, Sewell will probably do it's best to help resolve the situation)
#23
So you have no jack and stands that you could have saved yourself $300? You would have been able to put the old ones back on for one a few minutes of work, very easy install. It takes me at most an hour to install the sways from time the car is jacked up.
Most likely you were sent the wrong sways accidentally and the fronts aren't the correct ones either, and since your mechanic drilled into these, it isn't in the best shape for a company to allow a return (in general of course, Sewell will probably do it's best to help resolve the situation)
Most likely you were sent the wrong sways accidentally and the fronts aren't the correct ones either, and since your mechanic drilled into these, it isn't in the best shape for a company to allow a return (in general of course, Sewell will probably do it's best to help resolve the situation)
#24
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Man, all I can say is I'm sorry this has been happening to you. One thing to remember though is "good things come to those who wait". I hope everything works out for you bro
#26
Got the correct rear sways last weekend.
Apparently, the person who was actually shipping out the product at Sewell didn't know what he was shipping and sent the sways out without checking. Darrel also said that it was Daizen who packaged the wrong & used sways with no lube & license plate frame. Darrell was very helpful and prompt in correcting the situation. It's a shame things didn't go smoothly to begin with.
I didn't get a return label to ship the wrong rear sways, so i guess i'll be selling it to recoup the loss with my first installation. What car is it for anyways?
Apparently, the person who was actually shipping out the product at Sewell didn't know what he was shipping and sent the sways out without checking. Darrel also said that it was Daizen who packaged the wrong & used sways with no lube & license plate frame. Darrell was very helpful and prompt in correcting the situation. It's a shame things didn't go smoothly to begin with.
I didn't get a return label to ship the wrong rear sways, so i guess i'll be selling it to recoup the loss with my first installation. What car is it for anyways?
#29
Lexus Champion
iTrader: (2)
wow that sux. glab it worked out.
so Sewell didnt take the other sway bars back?
thats called "taking car" of you?
oh i love the fact how the mod defend the vendor....for obvious reasons.
you shouldnt have went though all the trouble of going with Sewell. i have taked to Earl and Dave from Touge Factory. they gave me awesome price on sway bars for the SC and also the Supra.
let just say that the Whiteline sway bars that they were offering me, which are better then daizen anyways, were cheaper by a bit. whiteline also stocks everything and can be delivered to TF within 2 days of order.
oh and im sure Tf would charge you less then 300 for labor to install them. its about 2 hours of work tops. the rear is literally 30 mins.
since you already have them post some reviews and "seat of the pants" experience.
so Sewell didnt take the other sway bars back?
thats called "taking car" of you?
oh i love the fact how the mod defend the vendor....for obvious reasons.
you shouldnt have went though all the trouble of going with Sewell. i have taked to Earl and Dave from Touge Factory. they gave me awesome price on sway bars for the SC and also the Supra.
let just say that the Whiteline sway bars that they were offering me, which are better then daizen anyways, were cheaper by a bit. whiteline also stocks everything and can be delivered to TF within 2 days of order.
oh and im sure Tf would charge you less then 300 for labor to install them. its about 2 hours of work tops. the rear is literally 30 mins.
since you already have them post some reviews and "seat of the pants" experience.
#30
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Um...
I have to "chime" in too.... this Darrell guy... whomever he is...is not the brightest light bulb in the box....
A few years ago I ordered floor mats for my car... he sent a completely wrong color...
So I'm not surprised at all that this has happened to you. I've said nothing publically to this day thinking it was an "honest" mistake.... who knows....
I think he's the Darrel from the movie "U Turn" Skeptics/Devils Advocates watch!!:
http://www.youtube.com/watch?v=eP4avHhH3Fo
I have to "chime" in too.... this Darrell guy... whomever he is...is not the brightest light bulb in the box....
A few years ago I ordered floor mats for my car... he sent a completely wrong color...
So I'm not surprised at all that this has happened to you. I've said nothing publically to this day thinking it was an "honest" mistake.... who knows....
I think he's the Darrel from the movie "U Turn" Skeptics/Devils Advocates watch!!:
http://www.youtube.com/watch?v=eP4avHhH3Fo